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8,348

Customer Service Manager jobs in United Kingdom

Team Leader - Food Laboratory

Alsglobal

United Kingdom
On-site
GBP 29,000
8 days ago
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Fleet Wash Team Lead - Career Growth Opportunities

Arnold Clark Group

Kilmarnock
On-site
GBP 60,000 - 80,000
8 days ago

Fleet Wash Team Leader

Arnold Clark Group

Kilmarnock
On-site
GBP 60,000 - 80,000
8 days ago

Team Leader

Kentucky Fried Chicken (KFC)

Norwich
On-site
GBP 60,000 - 80,000
8 days ago

Electrical Senior Supervisor

We Served

Wales
On-site
GBP 38,000
8 days ago
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Rotational RVN Team Leader: Lead Nursing & Care

Marsveterinary

Wellington
On-site
GBP 60,000 - 80,000
8 days ago

Rotational RVN Team Leader

Marsveterinary

Wellington
On-site
GBP 60,000 - 80,000
8 days ago

Airport Cafe Team Lead - Flexible Shifts, Growth & Perks

Whsmithcareers

Manchester
On-site
GBP 25,000 - 30,000
8 days ago
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*New Opening* - Grindsmith Café - Team Leader

Whsmithcareers

Manchester
On-site
GBP 25,000 - 30,000
8 days ago

SEN Team Leader – Ealing | Lead & Develop Support

Community ConneX Limited

Ealing
On-site
GBP 80,000 - 100,000
8 days ago

Store Leader: Retail & Pharmacy Team Coach

The Boots Company PLC

Chester
On-site
GBP 40,000 - 60,000
8 days ago

SEN Team Leader (Ealing)

Community ConneX Limited

Ealing
On-site
GBP 80,000 - 100,000
8 days ago

Team Leader - Learning Disabilities

Believecare

United Kingdom
On-site
GBP 20,000 - 25,000
8 days ago

Kitchen Team Leader at High-End Bakery — Training & Perks

The Cornish Bakery Limited

Winchester
On-site
GBP 10,000 - 40,000
8 days ago

Kitchen Team Leader

The Cornish Bakery Limited

Winchester
On-site
GBP 10,000 - 40,000
8 days ago

Operations Support Manager – Central London

Medivet Group

Watford
On-site
GBP 35,000 - 45,000
8 days ago

Estates & Facilities Team Lead

Nottingham College

Nottingham
On-site
GBP 29,000 - 34,000
8 days ago

Estates Team Leader

Nottingham College

Nottingham
On-site
GBP 29,000 - 34,000
8 days ago

Relief Night Support Supervisor

Tapinoo LLC

Wooden Mill
On-site
GBP 60,000 - 80,000
8 days ago

After School Club Supervisor — Fast Track Manager Training

KOOSA Kids Ltd

Aldershot
On-site
GBP 10,000 - 40,000
8 days ago

Healthcare Coordinator: Front Desk & Patient Care Lead

Bevan News

United Kingdom
On-site
GBP 23,000 - 25,000
8 days ago

Maintenance Team Lead

RWE Gruppe

Baglan
On-site
GBP 80,000 - 100,000
8 days ago

Child Protection Team Lead — Flexible Working

Perth and Kinross Council

Perth
On-site
GBP 54,000 - 59,000
8 days ago

Team Leader - Child Protection Duty Team

Perth and Kinross Council

Perth
On-site
GBP 54,000 - 59,000
8 days ago

Billing Team Leader: Streamline Invoicing & Impact Finance

Clarity Travel Limited

Manchester
On-site
GBP 60,000 - 80,000
8 days ago

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Team Leader - Food Laboratory
Alsglobal
United Kingdom
On-site
GBP 29,000
Full time
8 days ago

Job summary

A leading scientific testing organization in the United Kingdom is seeking a dedicated team leader with strong microbiology knowledge. The ideal candidate will manage team workloads, ensure compliance with quality standards, and aid in the development of effective laboratory practices. This full-time, permanent position offers a salary of £28,237 per annum and benefits including 25 days of annual leave and participation in a pension plan.

Benefits

Annual Leave starting at 25 days
Enhanced Company Sick Pay Scheme
Perkbox membership
Group Personal Pension Plan
Car Parking on-site

Qualifications

  • Strong theoretical and practical knowledge of microbiology analysis.
  • Proven organizational skills with the ability to prioritize.
  • High level of accuracy and attention to detail.

Responsibilities

  • Organize and manage team workloads to ensure business targets are met.
  • Monitor laboratory systems to ensure tests are completed promptly.
  • Oversee registration review for all samples.

Skills

Microbiology analysis
Organizational skills
Attention to detail
Communication skills
Microsoft Office proficiency
Quality Assurance knowledge

Education

5 GCSEs including Science, English and Mathematics

Tools

Laboratory Information Management Systems (LIMS)
Job description
. At ALS, we encourage you to dream big.When you join us, you’ll be part of a global team harnessing the power of scientific testing and data-driven insights to build a healthier future.**About the Position****Days Per Week:** 4 on 4 off (9am to 9pm)**Basis:** Permanent and Full Time**Annual Salary:** £28,237 per annum **Hiring Manager:** Ranjit Palahe and Anna Momot**Closing Date:** Monday 19th January 2026**The Day to Day*** Organise and manage team workloads to ensure business targets and client deadlines are achieved.* Monitor laboratory systems to ensure all tests and processes are completed within agreed turnaround times.* Oversee registration review for all samples, ensuring appropriate tests, methods, media and dilutions are selected with guidance where required.* Organise and monitor routine Quality Management (QM) tasks.* Ensure retests or additional testing on retained samples are set up within required timeframes.* Communicate any delays in turnaround times to laboratory management and/or clients as appropriate.* Work closely with management to identify opportunities for new or improved equipment and processes.* Support laboratory management with results approval and issuing out-of-specification reports.* Monitor timekeeping, absence and behaviour within the team, escalating concerns where necessary.* Review training levels and records to ensure adequate resourcing and flexibility, providing training and coaching as required.* Ensure all work complies with HSE, Quality, Regulatory and Accreditation requirements, including internal ALS policies and procedures.* Promote a strong health and safety culture, reporting incidents and near misses and addressing unsafe practices promptly.**The Essentials*** 5 GCSEs (or equivalent) including Science, English and Mathematics.* Strong theoretical and practical knowledge of microbiology analysis across a wide range of methods and procedures.* Proven organisational skills with the ability to prioritise and work on your own initiative.* High level of accuracy and attention to detail.* Confident written and verbal communication skills.* Proficient user of Microsoft Office and Laboratory Information Management Systems (LIMS).* Sound understanding of Quality Assurance, with experience working to ISO 9001:2015 and ISO 17025:2017 standards.* Demonstrated commitment to continual learning and the development of both self and team.* Clear understanding of occupational health and safety requirements, including PPE compliance and incident reporting.**Our Benefits Include*** Annual Leave commencing at 25 days (rising to 30) plus 8 public holidays (pro rata for part time)* Ability to Buy annual leave.* Enhanced Company Sick Pay Scheme* Salary Progression Scheme based on technical and behavioural competencies.* ‘Celebrating Success’ Recognition Awards* Perkbox membership providing access to discount vouchers and wellness hub.* Learning/study support* Group Personal Pension Plan* Car Parking on-site**Working at ALS**The ALS team is a diverse and dedicated community united by our passion to make a difference in the world.Our values are important to us, and shape how we work, how we treat each other and how we recognise excellence.At ALS, you’ll be supported to develop new skills and reach your full potential. We invest in our people with programs and opportunities that help you build a diverse career with us.We want everyone to have a safe, flexible and rewarding career that makes a positive impact on our people, the planet and our communities.**Everyone Matters**ALS is proud to be an equal opportunity employer and is committed to fostering an inclusive work environment where the strengths and perspectives of each employee are both recognised and valued.ALS also welcomes applications from people with all levels of ability. Reasonable adjustments to support candidates throughout the recruitment process are available upon request.**Eligibility** To be eligible to work at ALS you must be a Citizen or Permanent Resident of the country you are applying for, or either hold or be able to obtain, a valid working visa.**How to apply** Please apply on-line and provide a resume & cover letter that best demonstrate your motivation and ability to meet the requirements of this role.### Introduce YourselfWe’re all about people – so show us who you are and why you're passionate about working with us by submitting your resume, and we’ll keep it on file for future opportunities.
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* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.

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