Customer Service jobs in United Kingdom

Briants of Princes Risborough is delighted to welcome applications for a new HGV Class 2 Hiab Driver. As a trusted independent supplier to the landscaping, fencing, and construction sectors, we are looking for a dedicated and responsible driver to deliver outstanding service and ensure the safe, timely transport of goods to our valued customers.

Join Briants of Princes Risborough as a key member of our delivery team. As a HGV Class 2 Hiab Driver, you will be responsible for the professional and safe delivery of building materials, landscaping products, and fencing supplies, using our modern fleet of vehicles and lorry-mounted crane. You will champion our company values, delivering high standards of service to customers, and supporting the daily operations of the branch.

• Deliver building and landscaping materials to customer sites and private properties in a safe, timely, and courteous manner.
• Operate Hiab/lorry-mounted cranes to load and unload goods, ensuring compliance with safety procedures at all times.
• Complete all relevant delivery paperwork and digital records accurately for each job.
• Carry out daily vehicle safety checks, reporting any defects or concerns to management promptly.
• Ensure the vehicle, crane, and equipment are maintained in excellent condition and suitable for each delivery task.
• Provide a positive, helpful, and respectful service to all customers, keeping them informed of any delays or issues.
• Assist with stock handling, loading/unloading, or yard duties at the Princes Risborough branch when required.
• Promote and adhere to all site Health and Safety regulations for the protection of yourself, colleagues, and customers.

• Valid HGV Class 2 (Category C) licence with a good driving record and recent experience in a similar delivery role at a builders merchants is essential.
• Current Hiab (lorry-mounted crane) certificate is essential; practical working experience preferred.
• Strong understanding of vehicle safety procedures, load security, and safe operating practices.
• Excellent attention to detail and communication skills, with the ability to interact effectively with colleagues and customers from all backgrounds.
• Reliable, flexible, and committed to maintaining high standards of customer service and workplace safety.
• Ability to carry out manual handling duties, including securing loads and occasional lifting of goods.
• Proactive attitude with a willingness to support branch operations and uphold company values in all duties.

• Full-time, Monday to Friday 07.00 - 17.00, with 1 in 2 Saturday morning shifts working 08.00 - 12.00.
• Competitive hourly rate or annual salary, dependent on skills, experience, and relevant licences (£36,000 - £38,000)
• Paid holiday entitlement = 25 days, plus 8 Bank Holidays, plus 1 celebration day+, comprehensive company pension scheme, and staff discounts on products.
• Employee benefits including access to Employee Assistance Programme and Online GP via our benefits platform.
• Opportunities for further Hiab and safety training, plus support from an experienced team.
• Potential for permanent opportunities within Briants and the wider Lawsons Group for outstanding performers.

• Play a vital role at a well-respected, independent supplier with a commitment to excellence in customer service and staff development.
• Work with modern vehicles and equipment within a supportive, safety-focused team environment.
• Contribute to the success of local landscaping, construction, and fencing projects while developing your skills.
• Benefit from working in a diverse and inclusive company that values every colleague’s contribution.
• Access genuine opportunities for long-term progression and personal growth within the Lawsons Group family.

We encourage applications from all qualified candidates, regardless of gender, age, background or experience. If you are a motivated HGV Class2 Hiab Driver looking for a rewarding opportunity in Princes Risborough, we would love to hear from you. #MP