UK Sales Assistant (Chain 1)

Mountain Warehouse Ltd; Elgin; On-site; GBP 40,000 - 60,000; Part time

Job summary

A UK retail company in Elgin is seeking enthusiastic team members to deliver exceptional customer service and collaborate effectively with colleagues. This role offers a competitive salary range of £7.55 - £12.21 per hour, a monthly bonus scheme, and significant employee discounts. Candidates should be committed, energetic, and excellent communicators. Enjoy benefits such as 28 days annual leave and a supportive work environment that fosters growth and development.

Benefits

Monthly Bonus Scheme

50% Colleague Discount

28 days annual leave

Employee Assistance Programme

Generous Colleague Referral Incentive

Auto-enrolment Pension scheme

Length of service awards

Qualifications

• Commitment to delivering outstanding customer service.
• Passionate about retail.
• Excellent communication skills.

Responsibilities

• Foster an inclusive and supportive team environment.
• Assist in day-to-day operations ensuring compliance with policies.
• Build strong connections with customers and address inquiries.

Skills

Customer service

Teamwork

Communication

Problem-solving

Job description

Description

Are you passionate about retail and providing exceptional customer service? Do you thrive in a collaborative environment where teamwork and community are at the heart of success? If so, Mountain Warehouse has the perfect role for you!

Department

UK Retail

Location

Elgin (ELG)

Compensation

£7.55 - £12.21 / hour

Key Responsibilities

Team Collaboration

• Work harmoniously with your colleagues, fostering an inclusive and supportive team environment.
• Actively participate in team discussions and problem-solving, contributing innovative ideas to achieve shared goals.
• Share knowledge and skills to support and train both new and existing team members.

Operational Excellence

• Assist in the day-to-day operations of the store, ensuring compliance with all company policies and procedures.
• Accurately process transactions, handling various payment methods with efficiency.
• Keep the sales floor clean, organised, and visually appealing, ensuring products are attractively displayed and fully stocked.
• Stay informed about product features, promotions, and pricing to provide customers with accurate and helpful advice.
• Help set up and execute in-store promotions and displays to drive sales and enhance the shopping experience.

Customer Engagement

• Build strong connections with customers, engaging with them to understand their needs and provide tailored solutions.
• Address customer inquiries and concerns promptly and professionally, ensuring a positive experience.
• Represent the Mountain Warehouse brand with enthusiasm and professionalism, creating a welcoming and enjoyable atmosphere for all.

Sales & Performance

• Work with the team to meet and exceed sales targets, contributing to a high-performing and motivated workplace.
• Support store management in identifying opportunities for growth and improvement, helping the team achieve its full potential.

We Would Love To Meet Someone Who Is

• Committed to delivering outstanding customer service.
• Passionate about retail and eager to share that enthusiasm.
• Excellent communicators with a friendly and approachable demeanour.
• Energetic, driven, and determined to complete tasks effectively.
• Team players who are reliable and trustworthy.

What's in it for you?

• Monthly Bonus Scheme: A performance-driven bonus structure, offering achievable targets and providing additional rewards on top of your base salary
• 50% Colleague Discount across Mountain Warehouse and Animal, with a twice-yearly uniform allowance
• 28 days annual leave, including Bank Holidays
• Access to Employee Assistance Programme, and a Colleague Hardship Scheme
• Generous Colleague Referral Incentive
• Auto-enrolment Pension scheme
• A stable, successful and supported environment
• Length of service awards

You're not just working in a store; you're shaping an experience and creating a legacy. Embrace the adventure, for you are the driving force of positive change!