Customer Service jobs in United Kingdom
Multi-Skilled Technician
Consortium of Lesbian, Gay, Bisexual and Transgender Voluntary and Community Organisations Limited
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Cambridge
Connect with headhunters to apply for similar jobsHelpdesk Customer Service Rep – Flexible/Remote
VINCI Facilities Limited
Industrial Gas Customer Advisor
Job summary
A leading gas solutions provider in Grimsby is seeking a Customer Service Advisor to efficiently handle customer inquiries and issues. The role involves processing payments, managing customer relationships, and providing support. Key skills include excellent communication, problem-solving abilities, and cash handling. The position offers opportunities for development in a diverse and inclusive environment, with a focus on delivering high-quality service to customers.
Qualifications
- Confident and clear communication skills across all contact channels.
- Capable of prioritizing workload and solving problems.
- Able to remain focused in a busy telephone environment.
Responsibilities
- Handle requests from customers in a local site/depot or branch environment.
- Provide rapid resolution to issues and assess when to escalate contacts.
- Manage work within KPI / target framework to optimize customer experience.
Skills
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.