Sales Consultant Retail Stores · R6 Essex & Eastern Counties · Rayleigh Store

Bensons group; Rayleigh; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading sleep products retailer in Rayleigh is seeking a motivated Sales Consultant to provide excellent customer service and help clients find their ideal sleep solutions. The role requires availability during peak shopping hours, including evenings and weekends, with potential for uncapped commission. Candidates should have prior customer-facing experience, strong communication skills, and a willingness to adapt to meet customer needs. Join the team for a rewarding career in a supportive environment with fantastic benefits.

Benefits

Up to 50% discount for colleagues

Health and wellbeing cashback options

Pension scheme

Annual leave buy & sell scheme

Learning and development programmes

Group Life Assurance

Qualifications

• Experience in a customer facing role.
• Ability to engage and advise customers on sleep products.
• Resilient and resourceful in a retail environment.

Responsibilities

• Assist customers in selecting the right sleep products.
• Maintain store appearance and hygiene.
• Work during peak hours including evenings and weekends.

Skills

Customer service skills

Communication skills

Sales opportunities spotting

Adaptability

Job description

As a Sales Consultant in your local store, your product knowledge and natural ability to engage with customers and advise them on Sleep wellness ™ will help them find the right sleep products for their needs, giving them that perfect night’s sleep every night, with the help of our unique sleepPRO™ technology! We’ll offer you full training and support to do all this and to understand how we get things done in the right way – we want to set you up for success, so you can hit the ground running.

We want our stores to be a place our teams can be proud of, so you and your team will need to get stuck in to help keep the store looking fresh and keeping your store clean and tidy.

Our customers come in when they’re free to shop, so evenings, weekends and bank holidays are our peak trade hours. This is where you’ll have the opportunity to experience our fantastic, uncapped commission structure, so it’ll be essential for you to be available to work those hours. We understand that you have a life outside beds, so we’ll ensure that you get the days back you have worked over the weekend– but, there’s also overtime available at times.

What we’re dreaming of seeing:

We’re looking for Sales Consultants who take pride in great customer service, so you and your customers can rest easy in the knowledge that you’re driven to meet your targets in the best way – by giving them what they need for the best night’s sleep. This will take a ‘can do’ attitude, and the ability to adapt your approach to establish their needs and ensure that your service is the mint on the pillow of their shopping experience.

Ideally, you'll have worked in a customer facing role previously and have confident communication skills, being able to spot sales opportunities and be resilient and resourceful when you need to be, daring to try new things to help your store succeed.

The best sleep is when we feel comfortable…

This is why we believe it's only right that at bensons for beds you'll be welcome to bring your authentic self to work. Some of us like a sprung mattress, others are all about the memory foam, but at the end of the day we all want to feel comfortable, so we welcome all applications and treat them, and you with respect.

The cool side of the pillow (our benefits):

We know you’ll work hard to contribute your store’s performance, so as well as your base salary and OTE based on your target, there’s no upper limit to what you can earn beyond that. There’s also monthly store bonus potential when your store achieves its target! In addition, we offer:

• Up to 50% discount for all bensons colleagues
• Health and Wellbeing: Medicash- cashback options for Health and Wellbeing services, Access to Retail Trust services (guidance and support on retail issues, mental health, wellbeing & financial topics)

• Financial: Group Income Protection - for peace of mind if you’re off work long term due to illness,
• Pension scheme – provided by Legal & General

• Leave: Annual leave buy & sell scheme – you can top up your holiday entitlement or sell unused days to suit you, Enhanced maternity and adoption leave

• Your Career: Learning and development programmes to expand your knowledge and skills, access to internal opportunities to progress your career at Bensons for Beds
• Group Life Assurance - 2x annual salary
• Annual leave: 28 days in year 1, rising each year of service

(*qualifying periods apply)