Optical Assistant

Specsavers; Whitstable, Bradford, Tees Valley; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading optical retailer in Whitstable is looking for an enthusiastic Optical Assistant to join their dynamic team. In this role, you will utilize your previous optical experience to provide exceptional customer service while fostering a welcoming store environment. The ideal candidate will be a proactive team player with strong communication skills, passionate about delivering top-quality care to customers. Enjoy benefits like competitive hourly pay and comprehensive training in a supportive workplace.

Benefits

Up to £12.41 per hour

40 hours per week

Pension scheme with employer contribution

Specsavers Perks for discounts

Employee support service

Complimentary subscription to Headspace

Eyecare discounts

Additional paid day off on your birthday

Enhanced family leave and company sick pay

Responsibilities

• Provide excellent customer service and support in the store.
• Work collaboratively with team members to achieve store goals.
• Ensure accurate dispensing and advice on optical products.

Skills

Previous optical experience as an Optical Advisor or Dispensing Assistant

Passion for providing excellent customer service

Teamworking

IT confident

Excellent communication and listening

Ability to adapt and develop

Job description

So, you’re a proactive people person ready to be the friendly face our stores need? Sounds like you’d be a great fit here. So, if you’ve had previous optical experience as an Optical Advisor or Dispensing Assistant, this Optical Assistant role could be perfect for you.

As an Optical Assistant, you’ll use your passion for the Specsavers brand, products and services alongside your incredible customer service skills, to create an outstanding store environment for both our customers and our team.

Our store

Located in the heart of Whitstable, our Specsavers store is a welcoming and vibrant hub for the local community. We’re a dynamic and fast-paced team, proud of the friendly atmosphere and exceptional customer care we deliver every day. Getting here is easy – we’re well-connected by public transport, with regular bus routes and Whitstable train station just a short walk away. For those driving, there’s convenient parking nearby, making your commute stress‑free. If you’re looking for a role where no two days are the same and teamwork is at the heart of everything we do, you’ll love being part of our Whitstable store.

Our team

We’re proud to have a fantastic team of passionate and dedicated professionals here at Specsavers Whitstable. Every member brings their own expertise and enthusiasm, creating a supportive and collaborative environment where everyone works together to deliver the best possible care for our customers. You’ll be joining a friendly, close‑knit group who value teamwork, personal growth, and making a real difference every day.

What’s on offer?

As well as all the support you need and great training and development opportunities, we have a whole load of benefits on offer for you to enjoy. These include:

• Up to £12.41 per hour
• 40 hours per week (including weekends)
• We will auto-enroll you into the pension scheme with an employer contribution when you contribute too
• Specsavers Perks - a portal to a world of great everyday discounts and savings
• WeCare - our employee support service to help you and your immediate family when you need it most
• Complimentary subscription tothe Headspace app
• Eyecareand hearcare discounts for you and your family
• Enjoy an additional paid day off on your birthday to celebrate you!
• Enhanced family leave and company sick pay

What we’re looking for?

Some of the skills we’re looking for include:

• Previous optical experience as an Optical Advisor or Dispensing Assistant
• Passion for providing excellent customer service
• Teamworking
• IT confident
• Excellent communication and listening
• Ability to adapt and develop

Find out more

If you have everything we’re looking for and are excited by this opportunity, we’re excited to hear from you. Head to our website to learn more about the role, or even better, apply now.