Customer Service jobs in United Kingdom

Psicon is a specialist neurodevelopmental service working collaboratively with various NHS trusts to provide autism and ADHD assessments. We are an independent organisation, but most of our work is for the NHS, whom we are proud to support. Psicon is committed to offering the best psychological support and healthcare available. We take an innovative approach to the delivery of our services and ensure that they are of the highest standards in the industry.

Psicon is seeking ADHD Nurse Prescribers to support our core clinic hours of 09:00-17:30, working Monday-Friday inside a hybrid working pattern (3 Days in Clinic / 2 Days WFH). We are open 7 days a week so variations to days worked can be considered to suit candidates. Part time will be considered but face to face clinic time in our Basingstoke Clinic is a requirement of the role.

The role of ADHD Nurse Prescriber involves diagnosing and treating ADHD, managing medication, and ensuring clients receive the right care according to guidelines. It includes working with other healthcare professionals, maintaining clear records, and communicating with the clinical team and external services. Ongoing learning and staying updated on ADHD research are also important parts of the job.

Principle duties and responsibilities will include but not limited to:

• Conduct thorough assessments and evaluations of individuals suspected of having ADHD, diagnosing where appropriate, communicating findings effectively to clients and their families and producing a detailed report identifying rationale for your outcome.
• Complete comprehensive reviews of those already diagnosed with ADHD, offering holistic and patient‑centred care, incorporating both pharmacological and non‑pharmacological interventions.
• Initiating clients on a range of ADHD medications (both stimulant & non‑stimulant), titrating doses and discontinuing where appropriate.
• Managing a caseload of clients through the medication pathway, ensuring they are reviewed at regular intervals in line with Psicon’s protocols & NICE guidelines.
• Generating prescriptions using appropriate prescribing formularies and monitoring and reviewing thereafter regarding the effectiveness, continued appropriateness and safety of the prescribing intervention.

• Professional experience in the field, including dealing with crisis situations.
• Qualified Mental Health Nurse from an accredited institution, holding an independent non‑medical prescribing qualification (V300).
• Registered with the NMC, and maintenance of validation.
• Specialization or experience in the assessment and treatment of ADHD.
• Excellent communication and interpersonal skills.
• Ability to work both independently and collaboratively, including within a multidisciplinary team.
• Maintaining compliance as per company regulations i.e., evidence of current registration with NMC and appropriate professional body.

We value our employees as an integral part of our service delivery and believe in recruiting and investing in the best employees. We pride ourselves in providing our employees with the opportunities and resources to achieve their potential. We are keen to provide a vibrant, fun yet challenging working environment for our team who share in our core values of trust, integrity, commitment and kindness and work collaboratively to achieve our company goals of;

• The best possible customer service.
• The most efficient and effective clinical work.
• A thriving and engaged workforce.
• A truly inclusive organisation.

• Enhanced annual leave of 32 days a year (inclusive of bank holidays).
• Flexible annual leave scheme providing the ability to buy or sell back additional days.
• Well‑being days.
• Pension scheme (with the option of enhancing via salary sacrifice).
• Cycle to work scheme.
• Birthday lie in.
• Free breakfast, including 'pastry Mondays'.
• Funded social events.
• Staff well‑being bursary scheme.

• For further information please email recruitment@psicon.co.uk or call the Psicon Recruitment Team on 03308 383 106 for more information.
• Should you wish to discuss any reasonable adjustments or assistance you might need in the application or interview process, please contact our Recruitment Team and we will do our best to support you.
• Please note, Psicon operate a ‘safer recruitment’ policy and will require candidates to undergo full referencing (covering a 3-year period), an enhanced DBS check, provide evidence of up‑to‑date mandatory training, the right to live and work in the UK.