Service Advisor - Auto Bodyshop with Uncapped Bonuses

ZIGUP plc; Cambridge; On-site; GBP 24,000 - 30,000; Full time

Job summary

A leading accident and collision repair specialist in Cambridge is seeking a Customer Service Advisor. The role involves booking customer vehicles for repairs, managing courtesy cars, and ensuring customer satisfaction. Candidates must have strong communication skills and a full UK manual driving licence. This position offers a salary up to £29,284 plus bonuses, alongside a range of benefits including uncapped bonuses and generous annual leave. Join our inclusive and dynamic team today.

Benefits

Uncapped monthly bonus schemes

23 days annual leave plus public holidays

Free life assurance

Exclusive vehicle-leasing schemes

Pension and save-as-you-earn share scheme

Retailer discounts and cashback deals

Well-being services including 24/7 GP service

Financial Wellbeing app for pay control

Qualifications

• Experience as a Service Advisor in an automotive environment.
• Excellent communication skills to liaise with customers and team.
• Attention to detail in financial transactions and bookings.

Responsibilities

• Book customer cars for repair and provide progress reports.
• Allocate courtesy cars for customers and manage payments.
• Ensure excellent customer experience through effective communication.

Skills

Customer service

Communication

Full UK Manual Driving Licence

Job description

A leading accident and collision repair specialist in Cambridge is seeking a Customer Service Advisor. The role involves booking customer vehicles for repairs, managing courtesy cars, and ensuring customer satisfaction. Candidates must have strong communication skills and a full UK manual driving licence. This position offers a salary up to £29,284 plus bonuses, alongside a range of benefits including uncapped bonuses and generous annual leave. Join our inclusive and dynamic team today.