Customer Care Assistant jobs in United Kingdom

£12.71 per hour (£12.81 upon completion of Exemplar care certificate)

Position: Health Care Assistant
Care home:Meadowcroft
Location:Sutton-in-Ashfield,NG17 4BR
Contract type: 42hrs per week. Weekend availability and flexibility required
Rate:£12.71 per hour (increasing to £12.81 per hour upon completion of Exemplar Care Certificate)
Care home CQC rating:Good

Are you a caring, compassionate and cheerful person with lots to give? Join us as our new Health Care Assistant (also known as Support Workers) at Meadowcroft care home in Sutton-in-Ashfield.

As a Health Care Assistant, you’ll support adults living with complex mental health needs to live their best lives.

This role will give you a tremendous sense of achievement and pride – you’ll be making a real difference each and every day.

About Exemplar Health Care

Meadowcroft is part of Exemplar Health Care, one of the country’s leading nursing care providers.

We support adults living with complex mental health needs.

As well as stable and secure employment opportunities, we offer great benefits and perks, and plenty of opportunities to learn, develop and progress.

About the role

Our Health Care Assistants support people to live their best lives, whatever that looks like to them.

No two days will ever be the same, but your day-to-day responsibilities will include:

encouraging and engaging people in learning and developing their daily living skills and independence

recognising when people are unwell and providing the appropriate support

supporting people with their personal care such as getting washed, having a shower and getting dressed

assisting people at meal times

supporting people with their health and wellbeing needs

encouraging people to take part in social activities, both inside and outside the home

promoting choice, dignity, independence and respect at all times

filling in care records.

We have higher-than-average staffing levels when compared to other care providers, giving you more time to spend with the people you support.

Download our job description to read more:

We value relevant experience and qualifications, but they aren’t essential for this role.

Above all, you’re someone who identifies with our Exemplar Health Care values of fun, integrity, responsiveness, success and teamwork.

You’re also:

caring, kind, understanding and calm

able to deal with, and defuse, challenging situations

energetic and outgoing, with a positive, can-do attitude

a great listener and communicator.

You’ll put people at the heart of everything you do.

If you haven’t worked in the care sector before, we’ll help you feel right at home from the start with our induction, buddy and ongoing training programmes.

What we offer

We offer great rewards and perks including:

regular supervision, peer support, learning opportunities and career prospects

access to wages before payday

retail and lifestyle discounts

free DBS check

24/7 counselling and support

Blue Light Card eligibility.

How to apply

Sound good? We’d love to hear from you. Click the button to ‘APPLY NOW’.

For an informal chat about joining us, call us on 01977 630830 or email pod8@exemplarhc.com.

Please note, applicants must be authorised to work in the UK. We’re unable to sponsor or take over sponsorship of an employment visa at this time.

Exemplar Health Care began as a healthcare consultancy and training firm. But we soon saw a gap in the sector: a lack of care homes for younger adults living with complex needs.

That insight shaped the mission we still live by today - to transform complex care and provide fulfilling opportunities for the people who need it most.

We’re now proud to have more than 60 care homes across England, providing nursing care for adults living with dementia, neuro-disabilities, mental health conditions, and physical disabilities.

Whoever you are, and whatever experience you bring, there are lots of ways you can help us make every day better for the people we support.

What’s happening at Exemplar Health Care

The people we support have unique needs and stories, but one thing stays the same across all our homes - we empower individuals to achieve personal goals in a safe and supportive environment.

Every new colleague attends an induction to learn about our company and complete mandatory and role‑specific training, equipping you with the skills and knowledge to deliver exceptional care.

Whether your goals are in care, nursing, management, quality or support, we provide the confidence, skills and knowledge to help you excel in your role and advance your career, if you wish.

Happy, healthy colleagues mean better care for those we support. We offer a range of initiatives to ensure our colleagues thrive in safe and supportive environments.

From paid RCNi Learning access and NMC PIN payments for nurses to lifestyle and retail discounts for everyone, our rewards ensure your career is as fulfilling as it is rewarding.

From care homes to central support services, everyone plays a vital role. Hear from colleagues across various roles about what it’s like to work with us.