Customer Care Assistant jobs in United Kingdom

Senior Account Executive, Client Services role reporting to an Account Director, Client Services. You will work directly with high-profile clients and social platforms, sourcing and building relationships with multiple influencers across a range of verticals and collaborating with cross-functional teams.

• Support day-to-day management of creator and branded content campaigns across key social platforms, with a focus on our clients in the MENA region.
• Review creator content to ensure it meets campaign briefs and expectations.
• Maintain expert knowledge of the creator community and nurture relationships with creators and talent management agencies.
• Support strategic creator research, vetting, sourcing and outreach to ensure relevancy and diversity.
• Oversee campaigns via the Waves platform, including briefs, content uploads and creator payments.
• Set up campaigns correctly across our platforms and tools including Waves and Monday.com.
• Support Account Managers and Senior Account Managers with daily campaign statuses and client updates.
• Contribute to end-of-campaign reports to help exceed client expectations.
• Assist with events and workshop initiatives.

• Passion for creators with familiarity of platforms including TikTok and Instagram.
• Strong organizational skills with meticulous attention to deadlines and detail.
• High energy, ability to multitask, and prioritization across several projects.
• Proactive team player with a positive approach and strong communication skills.
• Ability to build rapport and maintain relationships internally and externally.
• Calm under pressure and willing to contribute to day-to-day tasks when required.
• Strong negotiation and presentation abilities.

• Private healthcare through Vitality
• Wellbeing support through Vitality including EAP and mental health cover
• 25 days of annual leave plus bank holidays (flexible to your needs)

For more information on our benefits, perks and what makes us unique, please visit our website.

Influencer is committed to cultivating an environment that promotes diversity, equity and inclusion. We are a global community that celebrates authentic identities and experiences. We seek individuals who are passionate about Influencer Marketing and want to contribute to one of the fastest-growing companies in the industry.