Customer Care Assistant jobs in United Kingdom

# Veterinary Nurse - Small Animal Wing (24/7 Rota)Salary £26,226.24 to £29,986.56 (pro rata for 0.96 FTE) + 15% Shift Allowance =£30,160.18 to £34,484.54 per annum, working an average of 35 hours a week. This equates to approximately an hourly rate of £14.32 - £16.38 (£16.47 - £18.84 with 15% uplift).We are delighted to offer an exciting opportunity for a Registered Veterinary Nurse (RVN) to join the dedicated nursing team at the Queens Veterinary School Hospital. This is a permanent position, available to start as soon as possible.The referral hospital is a very fast-paced environment which requires you to be adaptable with the ability to work well under pressure. The role will be to provide nursing to an excellent standard in the Small Animal Wing. The small animal wing consists of four dog, two cat, critical care and isolation wards housing an average of 15-25 patients during the overnight period.We are looking for a nurse, who is able to manage routine and complex situations confidently, drawing on experience gained during at least 12 months of post-registration practice, who can cover 24/7 working on a 7 week, generous and attractive rotating shift pattern, covering core, early, late, night shifts and time off (includes 10 day off shift period after weeks of nights). Weekend working (2 in 7). Rotas are planned well in advance to help employees maintain a healthy work-life balance.The role in Small Animal inpatients will include surgical, medical and critical care nursing (training can be given in critical care procedures). Cleaning, hygiene and administration duties linked to inpatient care will form a reasonable percentage of the time. This is a varied role where no two days are the same, so we are seeking individuals with a passion for nursing, with the ability to communicate with all levels of staff, students and clients. The ability to work on your own initiative with minimal supervision is essential. Shifts have student nurse and Veterinary Care Assistant support.In return, we offer an encouraging and nurturing environment and have a dedicated team of clinicians and nurses who are committed to providing the best care for our patients.Benefits:* Generous paid annual leave including bank holidays* Defined benefit pension scheme* Enhanced family friendly policies* Access to a dedicated Personal and Professional Development team* Wellness programme including Occupational Health team and Staff counselling* Staff discount scheme including shopping vouchers* Cycle to work scheme* Travel to work loans* Eye care voucher scheme* Discounted gym membership* CPD allowanceIf you have any questions about this role, please contact the QVSH Clinical HR Team on qvsh.hr@vet.cam.ac.uk. Please quote reference PP48396 on your application and in any correspondence about this vacancy.Click the 'Apply' button below to register an account with our recruitment system (if you have not already) and apply online.Applications will be monitored regularly, and we may contact candidates prior to the closing date. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.Once an offer of employment has been accepted, the successful candidate will be required to undergo a health assessment.The University actively supports equality, diversity and inclusion and encourages applications from all sections of society. The University has a responsibility to ensure that all employees are eligible to live and work in the UK.The University actively supports equality, diversity and inclusion and encourages applications from all sections of society.The University has a responsibility to ensure that all employees are eligible to live and work in the UK.### Department/location### Salary£27,319-£31,236 pro rata### ReferencePP48396### Category### Date published23 December 2025### Closing date11 January 2026