Customer Care Assistant jobs in United Kingdom

DataCamp's mission is to empower everyone with the data and AI skills essential for 21st-century success. By providing practical, engaging learning experiences, DataCamp equips learners and organizations of all sizes to harness the power of data and AI. As a trusted partner to over 17 million learners and 6,000+ companies, including 80% of the Fortune 1000, DataCamp is leading the charge in addressing the critical data and AI skills shortage.

About the role

The Senior Corporate Account Executive will report to the Senior Sales Director of Sales EMEA. The successful applicant will work across multiple high-profile projects, helping empower a diverse range of companies with better data-driven decisions and through increasing company-wide data and AI literacy.

You will manage your own book of business containing accounts with yearly revenue figures of up to $10 billion from prospect to close. In the backdrop of the data and generative AI revolution, you''ll play a major role in equipping businesses to succeed in a new digital-first era. You''ll love working with us if you value curiosity, continuous learning, and new technology with a desire to cultivate a culture where everyone contributes to our success.

DataCamp is the go-to platform for hands-on education. Through bite-sized learning, anyone can learn data and AI more quickly—accelerating their learning-to-apply process. You''ll be a valuable addition to our community, where we''ve already impacted over 12 million individuals and 4,000 organizations, as we scale our mission to transform more lives through data and AI skills.

About you

At DataCamp, we seek individuals who embody our core values of data-driven decision-making, action, transparency, ownership, and customer focus. You thrive in a fast-paced, high-performing environment and are driven by a passion for making a meaningful impact. You''re adaptable, embracing change and ambiguity with enthusiasm. Your initiative and entrepreneurial spirit push you beyond just meeting targets—you aim to understand the "why" behind our goals and take ownership to drive the business forward. You’re a collaborative team player who values transparency and always seeks to improve and innovate. If this sounds like you, we encourage you to apply!

Responsibilities

• Strategic Targeted Accounts: Identify growth opportunities by prospecting a highly-targeted account list, selected on high-potential
• Building Relationships: Become familiar with customer processes and challenges, ensuring meaningful questions are posed and answered. Provide value in every interaction. Establish relationships with multiple buyer personas within the prospect account
• Communicating Value: Engage prospects with DataCamp's integrated services and partnership to achieve data fluency
• Account Coordination Strategy: Utilize a structured and disciplined approach to effectively engage multiple resources, from solution architects to the leadership team, from product teams to legal teams, or finance teams, to achieve the best results
• Sales Strategy Execution: Gain valuable insights into customer strategies, priorities, needs, and organizational structure. Create customized account plans to ensure the achievement of revenue targets and foster balanced growth
• DataCamp Learn & Workspace: Demonstrate a thorough knowledge of DataCamp's learning platform and services. Ability to articulate the DataCamp value proposition effectively
• Journey of Learning: Build long-term partnerships by working closely together to create customized data literacy training programs, including data boot camps that meet their unique needs and goals
• Sales Process Management: Ability to negotiate and close detailed agreements with clients and support them through onboarding and expansions

Qualifications

• Minimum of 3 years of experience in quota-carrying sales roles with a focus on Corporate (Mid-Market/Commercial) companies and have proven hunting and closing experience.
• Experience selling a Data Analytics or Data Visualization product to C-level or senior management
• Experience selling to and influencing C-level executives
• A track record of success in driving consistent activity, pipeline development, and quota achievement
• Skilled at establishing trusted relationships with business managers and executives
• Strong prospecting process to uncover the immediate value DataCamp delivers, showcasing our commitment to empowering customers for sustained success on their data fluency journey
• Pro-active, independent thinker with high energy and a positive attitude
• Collaborative mentality and commitment to continuous skills development Proven ability to independently manage, develop, and close new client relationships
• Exceptional time and communication skills to assembly resources and advance opportunities, including presentation skills
• Willingness to travel 10%

At DataCamp, we value diverse experiences and perspectives. If you’re excited about this role but don''t meet every qualification, we still encourage you to apply. We believe skills can be developed and are committed to fostering an inclusive workplace where everyone can thrive. Your unique talents and perspectives are what make our team great!

Why DataCamp?

Joining DataCamp means becoming part of a dynamic, creative, and international start-up. Here are just a few of the reasons why you’ll love being on our team:

• Exciting challenges: Face new technical challenges daily, keeping your work engaging and rewarding.
• Competitive compensation: We offer a competitive salary with attractive benefits.
• Flexibility: Benefit from flexible working hours because the future is flexible!
• Continuous learning: Access a yearly learning budget for conferences & training to support your professional growth.
• Global retreats: Participate in international company retreats, fostering a global team spirit.
• Equipment: Yearly refreshment of your IT Equipment budget for your home working setup.
• Amazing team: Collaborate with a truly exceptional team—seriously, we’re awesome!