Customer Care Advisor jobs in United States
Temporary French Speaking Customer Service Representative
Foundever
Senior Customer Service Representative Stratford-upon-Avon
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Discover more opportunities than anywhere else. Find more jobs nowDeputy Client Services Manager NEW Rapport Posted today 42,169 per year London Management
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Connect with headhunters to apply for similar jobsCustomer Advisor Aylesbury, Buckinghamshire Adecco 23,900 - 30,000 - Annum
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Retail Customer Service Associate - Flexible Shifts & Growth
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Customer Service Representative
Firstsource Solutions Ltd
Strategic Client Advisor (UK) | Market Research & Growth
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skills4group
Inbound Customer Service Advisor - Training & Growth
Firstsource Solutions Ltd
Customer Service Representative
Job summary
A prestigious company in Chelmsford is seeking a Customer Service Representative for a permanent role to deliver exceptional service and maintain high standards throughout guest areas. Key responsibilities include providing warm welcomes, supporting guests during arrivals and departures, and adhering to safety procedures. An interest in aviation and a full driving license are desirable qualifications. This role operates on a 12-hour shift schedule, alternating between 4 days on and 4 days off, ensuring a premium hospitality experience.
Qualifications
- Must hold a full driving license.
- Interest in aviation or a desire to learn more about the sector would be beneficial.
Responsibilities
- Provide a warm, attentive welcome to all guests and team members.
- Support the full arrival and departure process.
- Offer assistance to operational staff promptly.
- Adhere to safety and security procedures.
- Serve refreshments and deliver a premium hospitality experience.
- Maintain immaculate standards throughout all guest areas.
- Communicate effectively with other departments.
- Assist with planning for schedules and activities.
- Report incidents or concerns to management immediately.
- Complete accurate shift notes and handovers.
- Handle petty cash responsibly.
Skills
MUST HOLD A FULL DRIVING LICENSE
We are looking for a well-presented and confident Customer Service Representative to deliver a first-class, high-standard experience within a prestigious company. This position focuses on creating a smooth, welcoming and professional atmosphere for all guests, visitors and operational staff.
Salary: £30,000 per annum
- Provide a warm, attentive welcome to all guests and team members, ensuring the highest standards of service at all times.
- Support the full arrival and departure process by escorting guests, assisting with movements, and ensuring they feel informed and comfortable.
- Offer dedicated assistance to operational staff, responding promptly to their needs and ensuring all requirements are met effectively.
- Adhere to all safety and security procedures without exception.
- Serve refreshments and deliver a polished, premium hospitality experience.
- Maintain immaculate standards throughout all guest and operational areas, including carrying out light housekeeping tasks when required.
- Communicate effectively with other departments to support a seamless and coordinated guest journey.
- Assist with planning and preparation for upcoming schedules and activities.
- Report any incidents or concerns to management immediately.
- Complete accurate shift notes and handovers to ensure smooth communication across the team.
- Handle petty cash responsibly, maintaining accurate balances.
- Undertake any additional duties required to support the delivery of outstanding service.
You will naturally provide exceptional service, demonstrate strong attention to detail, and remain composed in a refined and fast-paced environment.
An interest in aviation, or a desire to learn more about the sector, would be highly beneficial.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.