Retail Customer Service Associate - Flexible Shifts & Growth

The Brick; Gloucester; On-site; GBP 25,000 - 32,000; Full time

Job summary

A leading retail company in Gloucester is looking for a Customer Service Associate. You will respond to customer inquiries, promote loyalty, and manage daily order reports. Ideal candidates will have a high school diploma, excellent communication skills, and a strong customer service focus. The role offers a comprehensive benefits package and opportunities for career advancement in a dynamic work environment.

Benefits

Health, Dental and Paramedical Services

Competitive remuneration package

Career progression potential

Employee discounts

Qualifications

• Proven ability to multitask and maintain organization.
• Flexibility to work all shifts, including evenings and weekends.

Responsibilities

• Respond to customer inquiries and offer solutions in a courteous manner.
• Promote customer loyalty by providing exceptional support.
• Review and follow up on order reports daily.

Skills

Strong customer service focus

Team oriented

Exceptional communication skills

Proficiency with computers and Microsoft Office programs

Ability to multitask

Education

High school diploma or equivalent

Job description

A leading retail company in Gloucester is looking for a Customer Service Associate. You will respond to customer inquiries, promote loyalty, and manage daily order reports. Ideal candidates will have a high school diploma, excellent communication skills, and a strong customer service focus. The role offers a comprehensive benefits package and opportunities for career advancement in a dynamic work environment.