Parts Advisor: Customer-First Parts Specialist (Flexible)

BMW; Cambridge; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading automotive company in Cambridge is looking for a Parts Advisor. In this role, you will provide excellent customer service, advise on parts availability, and manage part logistics. Candidates should possess strong communication skills and be proficient in IT, including Microsoft Office. You will also enjoy benefits such as 33 days of annual leave, discounts on vehicles, and a pension scheme. If you have a valid UK driving license and a passion for service, we want to hear from you.

Benefits

33 days of annual leave

Exclusive retail discounts

Discounts on new and used cars

Company pension scheme

Flexible working options

Training and development opportunities

Qualifications

• Strong ability to meet deadlines and effectively prioritise tasks in a fast-paced environment.
• Proficient in IT, with experience of using web-based systems and Microsoft applications.
• Must hold a valid UK driving licence.

Responsibilities

• Provide guidance to customers on the availability of parts.
• Receive, log, and accurately allocate parts and consumables from suppliers.
• Deliver outstanding customer service to both external and internal customers.

Skills

Customer service skills

Excellent communication

Time management

IT proficiency

Organisational skills

Tools

Microsoft Excel

Microsoft Word

Microsoft Outlook

Job description

A leading automotive company in Cambridge is looking for a Parts Advisor. In this role, you will provide excellent customer service, advise on parts availability, and manage part logistics. Candidates should possess strong communication skills and be proficient in IT, including Microsoft Office. You will also enjoy benefits such as 33 days of annual leave, discounts on vehicles, and a pension scheme. If you have a valid UK driving license and a passion for service, we want to hear from you.