Contact Center Manager jobs in United States

Updated: December 9, 2025
Location: Remote, United Kingdom
Job ID:12894

The European Client Partner has a dual role of developing and building business across Europe for the TSP brand and also supports the Deployment Solutions Teams business when required. This role will also be responsible for developing and maintaining a pipeline of qualified candidates to fill positions across TSP and Deployment Solutions. As a key member of the European team you will also be part of Global Commercial Recruitment Solutions working in defined project teams to identify target candidate profiles and provide high quality, screened candidates to quickly fill open positions of critical need.

• Identifying, building and maintaining prospective clients to support business development activity across Europe.
• Working closely with leadership to propose and develop client solutions based on the needs of new and existing clients.
• Working as part of the team to deliver recruitment solutions on client projects across a functional area or a geographical area.
• Attend internal and external project kick off meetings to understand the team build your responsibility and learn about the role requirements.
• Regularly showcase the ability to network at events and act as an ambassador to the entire Syneos Health group
• Contribute to the design, planning and running of the TSP networking events
• Ensure the correct documentation (CDA,MSA,SOW) is fully executed before commencement of a project.
• Set up assigned requisitions in the ATS / gaining relevant approvals where necessary
• Develop and execute a recruiting strategy for each open position.
• Source candidates through the Syneos Health ATS, job boards, and social media
• Screen candidates as necessary and write up summary reports.
• Identify critical contingency requirements and flag them to internal or external hiring managers.
• Manage the end-to-end candidate process from screening, through hiring manager interviews and client interviews.
• Complete all relevant paperwork relating to job offers to ensure accuracy in contracts and onboarding.
• Working closely with external clients and internal HRSS to ensure timely execution on job offers and contracts.
• Attend weekly tsp business development and specified project update calls and ensure Sales Force and ATS compliance to support live reporting
• This role requires you to collaborate with Recruiting Operations, Recruitment Branding, broader Global Commercial Recruitment Solutions Team, HR, Business Development, Finance and Operations

QUALIFICATION REQUIREMENTS

• Fluency in verbal and written Englishcommunication
• Bachelor’s Degree Desirable but not essential
• Full cycle recruitment background - this must include a track record of winning new clients and expanding existing accounts
• Recent recruitment experience must be in the pharmaceutical/medical device industry
• Strong computer skills including ATS, CRM, web based recruiting tools, MS Office skills

TSP Talent Solutions and our customers are affirmative action/equal opportunity employers (Minorities/Females/Veterans/Disabled)

Syneos Health is an Equal Opportunity Employer. All qualified applicants will receiveconsideration for employment without regard to race, color, age, religion, marital status,ethnicity, national origin, sex, gender, gender identity, sexual orientation, protectedveteran status, disability or any other legally protected status and will not bediscriminated against. If you are an individual with a disability who requires reasonableaccommodation to complete any part of our application process, including the use of thiswebsite, please contact us at: Email: [emailprotected] One of our staff members willwork with you to provide alternate means to submit your application.