Customer Service Champion (Evenings & Weekends)

Co-Operative Energy Ltd; Shrivenham, Bletchingdon; On-site; GBP 20,000 - 25,000; Full time

Job summary

A community-focused cooperative located in Shrivenham is seeking a Customer Service Assistant. This role involves ensuring customers have an excellent store experience, maintaining stock, and providing speedy service, which may include evening and weekend shifts. Ideal candidates will be customer-focused, resilient, and confident communicators. The position offers various employee benefits, including discounts, annual leave, and personal development opportunities.

Benefits

Employee Discounts up to 60% off Childcare

30 Days Annual Leave

Health and Wellbeing Programmes

Full Training and Accredited Development Plans

Enhanced Maternity, Paternity and Family leave

Qualifications

• Ability to deliver excellent customer experiences.
• Confident in listening and interacting with customers.
• Willingness to support colleagues during demanding times.

Responsibilities

• Ensure customers have a fantastic store experience.
• Provide a speedy and convenient checkout process.
• Replenish stock to keep products available.
• Maintain a welcoming and presentable store at all times.

Skills

Customer focused

Strong communication skills

Enthusiastic

Resilience under pressure

Approachable

Job description

A community-focused cooperative located in Shrivenham is seeking a Customer Service Assistant. This role involves ensuring customers have an excellent store experience, maintaining stock, and providing speedy service, which may include evening and weekend shifts. Ideal candidates will be customer-focused, resilient, and confident communicators. The position offers various employee benefits, including discounts, annual leave, and personal development opportunities.