Car & Van Rental Customer Advisor – Inverness

Arnold Clark Group; Inverness; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading car rental company in Inverness is seeking an organised and enthusiastic Rental Customer Advisor. The successful candidate will deliver high-quality customer care and work collaboratively with the team. Essential skills required include strong administrative capabilities, effective communication, and flexibility to cover various shifts. The role offers 33 days of annual leave, flexible options, and various employee benefits, fostering an inclusive workplace focused on teamwork and customer satisfaction.

Benefits

33 days’ annual leave

Flexible leave

Generous employee discounts

Private healthcare

Workplace pension

Extensive training

Enhanced maternity and paternity leave

Qualifications

• Demonstrable ability to effectively work as part of a team.
• Good communication skills for customer interactions.
• Flexibility to work shifts on a rota basis.

Responsibilities

• Deliver consistently excellent customer care face to face and on the phone.
• Handle customer complaints and queries effectively.
• Run daily reports and ensure they're acted on.

Skills

Strong administrative skills

Ability to work as part of a team

Good communication skills

Flexibility to work shifts

Full UK driving licence

Job description

A leading car rental company in Inverness is seeking an organised and enthusiastic Rental Customer Advisor. The successful candidate will deliver high-quality customer care and work collaboratively with the team. Essential skills required include strong administrative capabilities, effective communication, and flexibility to cover various shifts. The role offers 33 days of annual leave, flexible options, and various employee benefits, fostering an inclusive workplace focused on teamwork and customer satisfaction.