Customer Support Coordinator - Growth, Perks & Impact

Johnson Controls; Manchester; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading global technology company located in Manchester is seeking a Customer Support Coordinator to join their dynamic team. The role involves ensuring outstanding customer service by coordinating communication, handling administrative tasks, and supporting internal processes. The ideal candidate should possess strong communication skills, be tech-savvy, and have a customer-first mindset. The company offers competitive salary, generous leave, and career development opportunities.

Benefits

Competitive Salary

Generous Leave

Holiday Purchase Scheme

Pension plan (up to 7% employer match)

Life assurance

Employee assistance program

Referral scheme

Exclusive Discounts

Career Development

Free Onsite Parking

Dress Down Fridays

Qualifications

• Excellent customer service skills and able to handle admin tasks.
• Experience coordinating communication with teams and managing schedules.
• Detail-oriented with a strong problem-solving ability.

Responsibilities

• Handle admin tasks and maintain accurate records.
• Coordinate communication with internal and external teams.
• Support internal processes and contribute to team activities.
• Promote our brand and provide accurate product information.

Skills

Customer-first mindset

Strong communication skills

Organised

Adaptable

Calm under pressure

Tech-savvy

Multitasking

Job description

A leading global technology company located in Manchester is seeking a Customer Support Coordinator to join their dynamic team. The role involves ensuring outstanding customer service by coordinating communication, handling administrative tasks, and supporting internal processes. The ideal candidate should possess strong communication skills, be tech-savvy, and have a customer-first mindset. The company offers competitive salary, generous leave, and career development opportunities.