Rental Customer Advisor - Service & Support Pro

Arnold Clark Group; Manchester; On-site; GBP 60,000 - 80,000; Full time

Job summary

A prominent car rental service in Manchester is seeking an organised and enthusiastic Rental Customer Advisor to join their team. You will be responsible for delivering exceptional customer service, handling queries, and ensuring efficient operations at the branch. Ideal candidates should possess strong administrative skills, effective communication abilities, and a full UK driving licence. This full-time position offers substantial employee benefits such as flexible leave and healthcare services.

Benefits

33 days’ annual leave

Flexible leave

Generous employee discounts

Private healthcare

Workplace pension

Extensive training

Enhanced maternity and paternity leave

Qualifications

• Administrative skills to handle various tasks efficiently.
• Ability to collaborate and communicate effectively within a team.
• Flexibility to work in shifts and cover different branches as needed.

Responsibilities

• Deliver excellent customer service both face to face and via phone.
• Handle customer complaints and queries effectively.
• Conduct daily reporting and manage expenditure.

Skills

Strong administrative skills

Demonstrable ability to work effectively as part of a team

Good communication skills

Flexibility to work shifts

UK driving licence

Job description

A prominent car rental service in Manchester is seeking an organised and enthusiastic Rental Customer Advisor to join their team. You will be responsible for delivering exceptional customer service, handling queries, and ensuring efficient operations at the branch. Ideal candidates should possess strong administrative skills, effective communication abilities, and a full UK driving licence. This full-time position offers substantial employee benefits such as flexible leave and healthcare services.