Travel Money Specialist — Customer Service Champion

Marks & Spencer Plc; East Midlands; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading UK retail company is seeking a dedicated individual for a role focused on delivering exceptional customer service in Travel Money. The ideal candidate will excel in building relationships, leveraging digital tools, and maintaining high operational standards. Responsibilities include serving customers efficiently, completing store tasks, and contributing to team success. A positive attitude and adaptability are essential. If you are committed to excellence and customer satisfaction, this opportunity is for you.

Qualifications

• Experience in customer service and delivering excellent service standards.
• Ability to work efficiently in a team and independently.
• Proficiency in using digital tools and platforms.

Responsibilities

• Deliver an exceptional customer experience across Travel Money services.
• Build and maintain strong relationships with customers.
• Complete tasks aligning with best practices in store operations.

Skills

Customer relationship building

Attention to detail

Digital tool utilization

Adaptability

Communication

Job description

A leading UK retail company is seeking a dedicated individual for a role focused on delivering exceptional customer service in Travel Money. The ideal candidate will excel in building relationships, leveraging digital tools, and maintaining high operational standards. Responsibilities include serving customers efficiently, completing store tasks, and contributing to team success. A positive attitude and adaptability are essential. If you are committed to excellence and customer satisfaction, this opportunity is for you.