Community jobs in United Kingdom

This is more than a leasing role. It’s an opportunity to shape the success of a flagship Build to Rent residential community in Sheffield and play a key part in creating homes residents genuinely love.

As Leasing Manager, you’ll take ownership of the full leasing journey, from first enquiry through to move-in and renewal. You’ll balance commercial performance with service excellence, driving occupancy while ensuring every interaction is intentional, personal, and people-first.

This role suits a confident, engaging professional who understands that great leasing is about trust, clarity, and connection, not just conversions.

• Own and oversee the end-to-end leasing process, including enquiries, viewings, applications, handovers, and renewals.

• Implement and deliver leasing strategies that maximise occupancy, retention, and rental performance.

• Manage and report on key performance metrics such as enquiry response times, conversion rates, and lease renewals.

• Deliver professional, engaging viewings both in-person and virtually.

• Build strong, purposeful relationships with prospective residents, ensuring every interaction reflects the brand’s values and standards.

• Collaborate with marketing teams on targeted campaigns and content to attract and retain residents.

• Support the design, presentation, and promotion of show apartments to ensure they tell a consistent story and reflect brand quality.

• Ensure all advertising, communications, and on-site presentation align with brand tone, values, and positioning.

• Act as the on-site brand ambassador: professional, approachable, and resident-focused at all times.

• Build meaningful local partnerships that enhance the building’s profile, reputation, and sense of community.

• Partner with resident experience and operations teams to deliver seamless, memorable move-in experiences.

• Build lasting relationships with residents through genuine, consistent engagement.

• Capture and respond proactively to feedback, using insight to enhance the resident journey.

• Support resident events and initiatives that encourage wellbeing, connection, and belonging.

• Champion a culture where residents feel seen, supported, and valued.

• Work closely with operations teams to ensure apartments are compliant, ready, and presented to a consistently high standard.

• Support on-site teams with leasing best practice, training, and process improvement.

• Maintain accurate CRM data, reporting, and forecasting to inform decision-making.

• Ensure compliance, safety, and presentation standards are upheld throughout the leasing journey.

• Minimum 2 years’ experience in leasing, lettings, or residential property management (Build to Rent or PBSA preferred).

• A proven track record of meeting or exceeding occupancy and revenue targets.

• A confident communicator who builds trust and rapport naturally.

• Skilled at handling objections with empathy and purpose, turning challenges into opportunities.

• Commercially aware with strong organisational and problem-solving skills.

• Comfortable using CRM systems and data to track and improve performance.

• Calm under pressure, professional in approach, and highly attentive to detail.

• Passionate about creating community and delivering service with intention.