Leasing Manager

Housdenrecruitment; Sheffield; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading residential community management company in Sheffield is looking for a Leasing Manager. This role involves overseeing the entire leasing process, driving occupancy while maintaining service excellence. The ideal candidate should have at least two years of relevant experience, strong communication skills, and a passion for creating lasting resident relationships. A thorough understanding of commercial performance and a focus on community engagement are essential. Join us to be part of shaping a vibrant living space!

Qualifications

• Minimum 2 years’ experience in leasing or residential property management.
• Proven track record of meeting occupancy and revenue targets.
• Skilled at building trust and rapport.

Responsibilities

• Oversee end-to-end leasing process including applications and renewals.
• Implement strategies to maximize occupancy and retention.
• Deliver professional viewings and relationship-building interactions.

Skills

Confidence in communication

Organizational skills

Problem-solving

Empathy in handling objections

Commercial awareness

Tools

CRM systems

Job description

This is more than a leasing role. It’s an opportunity to shape the success of a flagship Build to Rent residential community in Sheffield and play a key part in creating homes residents genuinely love.

As Leasing Manager, you’ll take ownership of the full leasing journey, from first enquiry through to move-in and renewal. You’ll balance commercial performance with service excellence, driving occupancy while ensuring every interaction is intentional, personal, and people-first.

This role suits a confident, engaging professional who understands that great leasing is about trust, clarity, and connection, not just conversions.

The Role

Leasing Leadership

• Own and oversee the end-to-end leasing process, including enquiries, viewings, applications, handovers, and renewals.

• Implement and deliver leasing strategies that maximise occupancy, retention, and rental performance.

• Manage and report on key performance metrics such as enquiry response times, conversion rates, and lease renewals.

• Deliver professional, engaging viewings both in-person and virtually.

• Build strong, purposeful relationships with prospective residents, ensuring every interaction reflects the brand’s values and standards.

Marketing & Brand Alignment

• Collaborate with marketing teams on targeted campaigns and content to attract and retain residents.

• Support the design, presentation, and promotion of show apartments to ensure they tell a consistent story and reflect brand quality.

• Ensure all advertising, communications, and on-site presentation align with brand tone, values, and positioning.

• Act as the on-site brand ambassador: professional, approachable, and resident-focused at all times.

• Build meaningful local partnerships that enhance the building’s profile, reputation, and sense of community.

Resident Experience & Community

• Partner with resident experience and operations teams to deliver seamless, memorable move-in experiences.

• Build lasting relationships with residents through genuine, consistent engagement.

• Capture and respond proactively to feedback, using insight to enhance the resident journey.

• Support resident events and initiatives that encourage wellbeing, connection, and belonging.

• Champion a culture where residents feel seen, supported, and valued.

Operational Excellence

• Work closely with operations teams to ensure apartments are compliant, ready, and presented to a consistently high standard.

• Support on-site teams with leasing best practice, training, and process improvement.

• Maintain accurate CRM data, reporting, and forecasting to inform decision-making.

• Ensure compliance, safety, and presentation standards are upheld throughout the leasing journey.

About You

• Minimum 2 years’ experience in leasing, lettings, or residential property management (Build to Rent or PBSA preferred).

• A proven track record of meeting or exceeding occupancy and revenue targets.

• A confident communicator who builds trust and rapport naturally.

• Skilled at handling objections with empathy and purpose, turning challenges into opportunities.

• Commercially aware with strong organisational and problem-solving skills.

• Comfortable using CRM systems and data to track and improve performance.

• Calm under pressure, professional in approach, and highly attentive to detail.

• Passionate about creating community and delivering service with intention.