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A community health organization is seeking a Support Worker in Mental Health to engage with local communities affected by the Grenfell Tower fire. Responsibilities include supporting local residents, building community connections, and addressing mental health needs. The ideal candidate will have experience working with vulnerable populations and strong ties to the Brent area. This full-time role offers a salary of £33,094 - £36,195 per annum, requiring 37.5 hours of work per week with some evening and weekend shifts.
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Become part of our team. We care for you as much as you care for others.
There’s a place for you at CNWL. We’re passionate about delivering first-class patient-centred, safe and effective care, whether in a hospital setting, in a community clinic or in the patient’s own home. Patients are at the heart of everything we do. Providing top quality care depends on our ability to employ the best people. We’re always looking to recruit outstanding people who will go the extra mile to support our patients, colleagues, teams and the Trust. With every new employee we’re hoping to find our future leaders and we’ll support our staff by providing opportunities to develop your career. With a diverse culture and equally diverse range of opportunities across mental health, community services, addictions, eating disorders, learning disabilities and more – whatever stage of your career you\u2019re at, there\u2019s always a place for you at CNWL.
To help your onboarding go smoothly, it’s essential that internal applicants:
Use their NHS.net email address in their TRAC profile
Ensure your application is marked to show thatyou are a current CNWL staff member
Applications using personal email addresses (e.g. Gmail or Yahoo) will not be recognised, and the process simply won’t work. There is also a charge to change new starter personal email addresses to their nhs.net email address.
Before you apply:
Log into TRAC and update your email to your NHS.net address
Check your application details and make sure you are identified as an internal applicant
This small step helps avoid major problems later.
Main area: Support Worker in Mental Health. Grade NHS AfC: Band 4. Contract 12 months (Fixed term). Hours Full time - 37.5 hours per week (Required to work evening and weekends occasionally.) Job ref 333-J-GREN-0064
Site St. Charles Hospital. Town London. Salary £33,094 - £36,195 per annum inc HCAS (pro rata if P/T). Salary period Yearly. Closing 26/02/2026 23:59
CNWL (Central and North West London NHS Foundation Trust) has almost 8,000 staff providing integrated healthcare to a third of London\u2019s population, Milton Keynes and areas beyond. We involve service users, carers, the public, staff and partner organisations in the way that we are run. Our catchment area spans diverse communities, with over 100 first languages spoken. It contains areas of great affluence as well as areas of much deprivation. We are committed to providing services that meet the needs of the people who use them, and we actively encourage involvement from local people who can help make a difference. We\u2019re proud of our diversity and we continue to undertake new initiatives to advance equality for LGBT+, BME and people with disabilities to promote good relations and understanding between our staff.
We are recognised locally, nationally and internationally for providing high quality, innovative healthcare. We aim to employ only the best people, and our experts are frequently called upon to contribute to national health strategy and policy, and many models of our care have been adapted for use in other countries.
We offer a generous relocation package (subject to eligibility assessment) and flexible working options, including bank assignments for most roles. For more information on these and other benefits of working for us, see our Benefits, Reward and Wellbeing page
Become part of our team. We care for you as much as you care for others.
CNWL NHS Foundation Trust are committed to safeguarding all children and vulnerable adults and expect all staff and volunteers to share this commitment. We follow safe recruitment practices to protect children and vulnerable adults.
The Community Collaboration Team (within GHWS) is an established service set up to provide support for the individuals and families affected by the Grenfell Tower fire who are suffering from psychological trauma or other psychological difficulties e.g., bereavement, as a result of direct exposure to the fire. The post-holder will work within the GHWS which is part of an integrated service set up for both adults and children.
Community Connectors are local people who are passionate about the health and wellbeing of their community and those around them. Community connectors will be recruited from the local community to promote the health and wellbeing of local people and help them access local services. Some are bilingual, and all reflect the diversity of the local population. They will work as positive role models to raise awareness, sharing key information that will enable the community to make positive choices. They will also behave in a professional manner; both as representatives of the Community Collaboration Programme and in abiding by the policies and procedures of their host organisation.
We are looking for community Connectors who have an understanding of the local area, strong links with their local community and could share information and advice around mental health. Having strong links either professionally or personally to the North Kensington area is essential to this role.
You will scope the needs, and service gaps faced by this group and together develop strategies to address these. You will actively engage with and work with these communities, faith and community leaders, statutory and voluntary sector partners to reduce these inequalities. You will also link in voluntary sector organisations and the local public health team to deliver preventative mental health and wellbeing support to children and young people.
Part of your role will be seeking the community voice; recognising and addressing concerns about the physical health and mental needs of children and young people. You will possess good communications skills with excellent interpersonal skills, ability to listen to others\u2019 views, respect and value individuals from a diverse range of backgrounds.
We are passionate about delivering first-class patient-centred, safe and effective care, whether it is in a hospital setting, in a community clinic or in the patients own home. Patients are at the heart of everything we do. Providing top quality care depends on our ability to employ the best people. We\u2019re always looking to recruit outstanding people who will go the extra mile to support our patients, colleagues, teams and the Trust. With every new employee were hoping to find our future leaders and well support our staff by providing opportunities to develop your career.
With a diverse culture and equally diverse range of opportunities across mental health, community services, addictions, eating disorders, learning disabilities and more whatever stage of your career you're at, there's always a place for you at CNWL.
Please note: This vacancy does not meet the criteria for Skilled Worker sponsorship, unless you meet the criteria by temporary exemption from current changes to immigration rules put in force on 22/07/2025. Separate provisions are applied to workers who have been sponsored and held continuously Skilled Worker visa since prior to 04/04/2024.
As such, if you don’t meet the Transitional Provision (above) we are unable to consider your application unless you can provide documentary evidence of your right to work in the United Kingdom. If you believe you are eligible for sponsorship or already hold a valid right to work in the UK, please ensure you provide full details of your immigration status in the Pre-Screening Immigration section of your application form.
Please note role eligibility also depends on whether the role meets the salary threshold for the relevant occupational code (SOC CODE).
A key part of the role will be relationship building and maintenance with local Community groups and organisations along with statutory services also working with the North Kensington community. This will include developing co-produced projects around mental health and wellbeing in partnership with multi-disciplinary colleagues, residents and 3rd sector organisations.
The post holder will also liaise with other agencies including schools, non-professional carers and voluntary agency staff with a focus on mental health.
Navigating will also be essential to this role, the post-holder will liaise closely with other relevant local mental health services, and voluntary sector providers, to ensure efficient and seamless patient care pathways and shared understanding of service eligibility criteria and treatment models and provision. They will walk the whole journey with the client and will link in (if appropriate) with the various services the client may be connected into.
As this role is part of a holistic offer for people affected by the Grenfell Tower Fire, advocacy is an important element of our work, therefore the post holder will be expected to support clients in a range of different ways such as accompanying them to meetings or appointments and connecting with services who can look into housing issues and benefits claims.
The successful applicant may have contact with patients or service users. As an NHS Trust we strongly encourage and support vaccination as this remains the best way to protect yourself, your family, your colleagues and of course patients and service users when working on our healthcare settings.
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
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