Client Success Manager jobs in United Kingdom

Job summary

A leading private aviation company in London is looking for a motivated Client Services Executive to manage flight-related services and deliver exceptional customer support. The role requires strong communication skills, attention to detail, and the ability to thrive in a fast-paced environment. Candidates should have prior customer service experience and a commitment to providing the best options for clients. Full-time position with opportunities for growth.

Qualifications

• Experience in a customer service role with a passion for exceptional service.
• Ability to handle difficult and demanding situations seamlessly.
• Strong team player with excellent interpersonal skills.
• Ability to multi-task effectively under pressure.
• Clear communication skills in English, including grammar and spelling.
• Maintain accuracy and attention to detail while delivering on time.

Responsibilities

• Manage all flight-related services and keep itineraries updated.
• Proactively communicate with clients about restrictions and options.
• Onboard new clients and maintain professional communication.
• Collaborate with various teams to ensure a seamless experience.
• Keep systems up to date and navigate multiple programs with ease.