Global Customer Success Lead - AI Legal Tech

Dubizzle Limited; City of London; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading technology company in the City of London seeks a Customer Success representative to join their global team. The role emphasizes building relationships with customers and ensuring successful onboarding, training, and engagement with their AI products. Ideal candidates will possess strong communication skills, a problem-solving attitude, and relevant qualifications. This position offers opportunities for professional growth in a dynamic environment.

Qualifications

• Highly organised with ability to multi-task and prioritise effectively.
• Self-driven and proactive.
• Detail oriented with a problem-solving attitude.

Responsibilities

• Develop and foster an excellent customer experience across product suite.
• Oversee customer engagements and maintain relationships post-sale.
• Act as the voice of the customer to enhance service delivery.

Skills

Excellent communication and interpersonal skills

Organisational skills

Problem-solving attitude

Customer experience orientation

Education

Bachelor’s or Master’s Degree in a scientific or analytical discipline

Job description

A leading technology company in the City of London seeks a Customer Success representative to join their global team. The role emphasizes building relationships with customers and ensuring successful onboarding, training, and engagement with their AI products. Ideal candidates will possess strong communication skills, a problem-solving attitude, and relevant qualifications. This position offers opportunities for professional growth in a dynamic environment.