Part-Time Branch Advisor — Digital & In-Person Banking

Virgin Money; Baildon; On-site; GBP 26,000; Part time

Job summary

A leading UK bank is seeking a part-time Customer Consultant for their Shipley branch. In this role, you will welcome and assist customers, educate them on digital services, and resolve banking queries. Ideal candidates should have a passion for customer service, strong communication skills, and a flexible approach to meet customer needs. Benefits include 25 days of holiday, private medical insurance, and a performance-related bonus.

Benefits

25 days holiday

Private medical insurance

Performance-related bonus

Training and development

Flexible benefits scheme

Life assurance

Paid volunteering days

Qualifications

• Passion for customer service and helping others.
• Strong communication skills to build rapport.
• Flexibility to meet customer and business needs.

Responsibilities

• Welcome customers to the branch and assist them.
• Educate customers on digital banking services.
• Resolve customer banking queries effectively.
• Collaborate with colleagues for customer solutions.
• Promote Virgin Money through community events.

Skills

Customer service experience

Communication skills

Flexibility

Digital literacy

Tools

Microsoft Office

Job description

A leading UK bank is seeking a part-time Customer Consultant for their Shipley branch. In this role, you will welcome and assist customers, educate them on digital services, and resolve banking queries. Ideal candidates should have a passion for customer service, strong communication skills, and a flexible approach to meet customer needs. Benefits include 25 days of holiday, private medical insurance, and a performance-related bonus.