Banking Customer Support Advisor - Part Time, Manchester

Handelsbanken; Manchester; On-site; GBP 60,000 - GBP 80,000; Part time

Job summary

A leading relationship bank in Manchester is seeking a Customer Support professional to join their dynamic department. The role involves handling customer queries regarding payments, transfers, and providing advisory support. Ideal candidates will have exceptional communication skills and the ability to manage multiple tasks under pressure. This part-time position requires 21 hours per week on a shift basis. The bank offers competitive salary and extensive benefits.

Benefits

Competitive salary

Private medical insurance

Market-leading pension contribution of 15%

Qualifications

• Strong verbal and written communication abilities.
• Ability to manage multiple tasks effectively.
• Confidence in dealing with customers professionally.

Responsibilities

• Handle calls from individual and corporate customers.
• Support branch activities and provide customer solutions.
• Operate in accordance with the Bank's risk management framework.

Skills

Exceptional communication skills

Knowledge of customer support and branch environment

Ability to work well under pressure

Excellent organizational skills

Confident telephone manner

Job description

A leading relationship bank in Manchester is seeking a Customer Support professional to join their dynamic department. The role involves handling customer queries regarding payments, transfers, and providing advisory support. Ideal candidates will have exceptional communication skills and the ability to manage multiple tasks under pressure. This part-time position requires 21 hours per week on a shift basis. The bank offers competitive salary and extensive benefits.