Part-Time Branch Customer Service Specialist

Leeds Building Society; Harrogate; On-site; GBP 40,000 - GBP 60,000; Part time

Job summary

A reputable financial institution in Harrogate is seeking a part-time customer service representative to assist at their branch. The role involves creating savings accounts, managing customer interactions, and performing administrative tasks. Ideal candidates will have prior customer service experience and strong attention to detail. Employees enjoy benefits like a colleague bonus, pension contributions, and generous holiday policies. This position requires the right to work in the UK without sponsorship.

Benefits

Annual colleague bonus up to 12%

Matched pension contributions up to 10%

26 days holiday plus bank holidays

Colleague Mortgage and Saver products

Electric vehicle scheme

2 days' volunteering per year

Qualifications

• Experience of working with customers delivering exceptional service.
• Strong attention to detail with a good level of numeracy.
• Resilient and able to handle challenging customer situations.

Responsibilities

• Assist customers with branch-based products and services.
• Open savings accounts and conduct follow-up calls.
• Complete daily admin tasks and maintain customer records.

Skills

Customer service experience

Attention to detail

Resilience

Strong numeracy skills

Microsoft Office proficiency

Job description

A reputable financial institution in Harrogate is seeking a part-time customer service representative to assist at their branch. The role involves creating savings accounts, managing customer interactions, and performing administrative tasks. Ideal candidates will have prior customer service experience and strong attention to detail. Employees enjoy benefits like a colleague bonus, pension contributions, and generous holiday policies. This position requires the right to work in the UK without sponsorship.