Lead Receptionist - Team Leader at Busy GP Practice

Avonlmc; Kingswood; On-site; GBP 40,000 - GBP 60,000; Full time

Job summary

A healthcare provider in Kingswood, England, is seeking a Lead Receptionist. The role involves overseeing reception services, training team members, and ensuring efficient operations. Ideal candidates should have supervisory experience, knowledge of reception processes, and the ability to work independently. This full-time position offers £15 per hour and 25 days of annual leave plus bank holidays. The practice emphasizes a supportive work environment and encourages professional development.

Benefits

25 days annual leave

Bank holidays

Training opportunities

Qualifications

• Previous experience in supervising a team is essential.
• Extensive knowledge of reception processes and signposting.
• Experience working in a busy practice is required.

Responsibilities

• Lead and supervise the reception services strategically and operationally.
• Support and train receptionists during their shifts.
• Ensure efficient handling of enquiries by the reception team.
• Suggest changes for improving team performance.
• Ensure reception area is consistently staffed.

Skills

Supervisory skills

Problem-solving

Team training

Self-sufficiency

Communication

Job description

A healthcare provider in Kingswood, England, is seeking a Lead Receptionist. The role involves overseeing reception services, training team members, and ensuring efficient operations. Ideal candidates should have supervisory experience, knowledge of reception processes, and the ability to work independently. This full-time position offers £15 per hour and 25 days of annual leave plus bank holidays. The practice emphasizes a supportive work environment and encourages professional development.