Operations Lead - 12-14 Month Maternity Cover (GP Practice)

Avonlmc; Bristol; On-site; GBP 60,000 - GBP 80,000; Full time

Job summary

A healthcare practice in Bristol is seeking an Operations Lead for a maternity leave cover role. The successful candidate will oversee all reception and administration services, ensuring high standards of patient care and customer service. Responsibilities include staff leadership, managing operations, and problem-solving in a busy environment. Ideal candidates will have experience in a customer-facing operational role, particularly within the NHS, and proficiency in Microsoft Office. This is a fixed-term contract for 12-14 months, with 30 hours per week required.

Qualifications

• Experience supervising in a customer-facing operational environment, ideally within the NHS.
• Demonstrable problem-solving and customer service skills.
• Experience managing varied enquiries and administrative tasks.

Responsibilities

• Manage and oversee reception and administration services.
• Ensure the delivery of high standards of patient care and customer service.
• Conduct rota planning, recruitment, training, coaching, and appraisals.

Skills

Staff leadership

Customer service

Problem solving

Microsoft Office

Job description

A healthcare practice in Bristol is seeking an Operations Lead for a maternity leave cover role. The successful candidate will oversee all reception and administration services, ensuring high standards of patient care and customer service. Responsibilities include staff leadership, managing operations, and problem-solving in a busy environment. Ideal candidates will have experience in a customer-facing operational role, particularly within the NHS, and proficiency in Microsoft Office. This is a fixed-term contract for 12-14 months, with 30 hours per week required.