Customer Service Advisor — Growth & Benefits

Scania Australia Pty Ltd; Lincoln; On-site; GBP 40,000 - GBP 60,000; Full time

Job summary

A leading global transportation company based in Lincoln seeks a motivated Customer Service Advisor. The role focuses on customer interaction, handling inquiries, and coordinating servicing and maintenance tasks. Successful candidates will exhibit a passion for delivering exceptional service and possess strong organizational skills. This position offers a competitive salary starting from £26,500 and a robust benefits package that includes in-house training, pension scheme, and retail discounts.

Benefits

In-house training

25 days holiday

Competitive employer pension

Discounts on major retail outlets

4x basic salary life insurance

Annual 'Company Success Payment'

Qualifications

• Strong communication skills for customer interactions.
• Ability to manage administrative tasks efficiently.
• Capable of planning and scheduling work effectively.

Responsibilities

• Meet and greet customers in a professional manner.
• Manage day-to-day administrative tasks efficiently.
• Plan, schedule, and coordinate work effectively.
• Provide timely updates to customers regarding their service.

Skills

Customer relationship management

Administrative skills

Organizational skills

Job description

A leading global transportation company based in Lincoln seeks a motivated Customer Service Advisor. The role focuses on customer interaction, handling inquiries, and coordinating servicing and maintenance tasks. Successful candidates will exhibit a passion for delivering exceptional service and possess strong organizational skills. This position offers a competitive salary starting from £26,500 and a robust benefits package that includes in-house training, pension scheme, and retail discounts.