Service Advisor, Automotive | Customer Growth & Benefits

Vertu Motors plc; Bradford; On-site; GBP 35,000 - GBP 40,000; Full time

Job summary

A leading motor retailer in Bradford is looking for a Service Advisor to join their team. The role involves acting as a relationship manager between customers and the workshop, ensuring outstanding customer satisfaction. Candidates should have previous customer-facing experience and strong communication skills. The salary ranges from £35,000 to £39,800, complemented by benefits such as 25 days holiday and ongoing training opportunities.

Benefits

25 days holiday rising with length of service

Access to online rewards platform

Preferential Service Rates

Colleague Purchase Scheme

Share Incentive Scheme

Pension

Enhanced Maternity & Paternity

Qualifications

• Previous customer facing service experience is essential.
• Ability to meet targets and deadlines.

Responsibilities

• Act as the relationship manager between the customer and the workshop.
• Set customer expectations and maintain communication throughout service.
• Upsell additional products and follow up for customer satisfaction.

Skills

Customer focus

Relationship maintenance

Communication skills

Work in a fast-paced environment

Job description

A leading motor retailer in Bradford is looking for a Service Advisor to join their team. The role involves acting as a relationship manager between customers and the workshop, ensuring outstanding customer satisfaction. Candidates should have previous customer-facing experience and strong communication skills. The salary ranges from £35,000 to £39,800, complemented by benefits such as 25 days holiday and ongoing training opportunities.