Customer Service Advisor | Career Growth & Benefits

Scania Australia Pty Ltd; Dumfries; On-site; GBP 40,000 - GBP 60,000; Full time

Job summary

A leading automotive company in Dumfries is seeking a motivated Customer Service Advisor. You'll be responsible for customer interactions, managing administrative duties, and coordinating service schedules while ensuring a first-class experience. This role offers extensive in-house training, a competitive salary starting from £26,700, and a comprehensive benefits package, including pension schemes and discounts on major retailers. If you're passionate about customer service and looking for career progression, apply today!

Benefits

In-house training for career progression

28 days holiday plus public holidays

Competitive employer pension

Retail discounts

Life insurance at 4x basic salary

Eligibility for annual success payment

Qualifications

• Motivated individual with a passion for delivering first-class service.
• Comfortable working individually and using initiative.
• Ability to manage administrative tasks and coordinate work.

Responsibilities

• Meet and greet all customers professionally.
• Manage day to day administrative tasks efficiently.
• Plan and coordinate work, creating job cards.
• Keep customers updated with timely information.

Skills

Customer relationship building

Administrative management

Communication skills

Organization skills

Job description

A leading automotive company in Dumfries is seeking a motivated Customer Service Advisor. You'll be responsible for customer interactions, managing administrative duties, and coordinating service schedules while ensuring a first-class experience. This role offers extensive in-house training, a competitive salary starting from £26,700, and a comprehensive benefits package, including pension schemes and discounts on major retailers. If you're passionate about customer service and looking for career progression, apply today!