Motoring & Cycling Customer Advisor – Training & Benefits

Halfords; United Kingdom; On-site; GBP 40,000 - GBP 60,000; Full time

Job summary

A leading UK retailer in motoring and cycling is seeking enthusiastic individuals with a passion for customer service. The role includes delivering various fitting services for cars and bikes, and offers robust training for skill development. Candidates should be proactive problem solvers, ideally with some experience in retail. The company promotes an inclusive work environment and encourages applicants from diverse backgrounds. This is an opportunity to join a rapidly growing business focused on electric mobility and customer satisfaction.

Benefits

25% off most products

Up to 50% discount on garage bills

Life Assurance

Uniform

Employee assistance programme

Cycle2Work scheme

Health Cash Plan

Qualifications

• Experience in delivering great customer service, ideally in retail.
• A proactive approach to understanding customer needs.
• Availability to work on a varying schedule, including weekends.

Responsibilities

• Deliver various fitting services, including car parts fitting and cycle servicing.
• Work on customers’ vehicles in the car park and bikes in-store.
• Receive training to help develop skills for service excellence.

Skills

Customer service

Problem-solving

Proactive approach

Job description

A leading UK retailer in motoring and cycling is seeking enthusiastic individuals with a passion for customer service. The role includes delivering various fitting services for cars and bikes, and offers robust training for skill development. Candidates should be proactive problem solvers, ideally with some experience in retail. The company promotes an inclusive work environment and encourages applicants from diverse backgrounds. This is an opportunity to join a rapidly growing business focused on electric mobility and customer satisfaction.