Site & Community Contract Liaison Officer

Novus Property Solutions Ltd; Bristol; On-site; GBP 28,000 - GBP 35,000; Full time

Job summary

A leading property maintenance firm in the UK is seeking a Contract Liaison Officer to support site operations and ensure customer satisfaction. This role involves communication between clients and the community, managing social value initiatives, and handling customer inquiries. Ideal candidates will have experience in customer service, strong communication skills, and proficiency in IT. A Full UK Driving Licence is required as site visits will be necessary. Join our dynamic team and make a significant impact!

Benefits

Attractive salary & benefits

27 Days Holidays & Bank Holidays

Company pension scheme – up to 7.5%

Car Allowance or Fleet Van

Discounted Healthcare Scheme

Qualifications

• Experience in a customer-facing environment is essential.
• Full UK Driving Licence required.
• Flexibility regarding hours and travel is necessary.

Responsibilities

• Support site and contract with liaison between customers and clients.
• Deliver and manage social value and excellent customer service.
• Coordinate communication on site regarding works and commitments.
• Deal with enquiries and complaints positively.
• Carry out site visits with clients and customers.

Skills

Customer service experience

Communication skills

MS Office proficiency

Presentation skills

Job description

A leading property maintenance firm in the UK is seeking a Contract Liaison Officer to support site operations and ensure customer satisfaction. This role involves communication between clients and the community, managing social value initiatives, and handling customer inquiries. Ideal candidates will have experience in customer service, strong communication skills, and proficiency in IT. A Full UK Driving Licence is required as site visits will be necessary. Join our dynamic team and make a significant impact!