Onsite Customer Liaison Lead – Energy Retrofit Projects

A.C. Whyte & Co. Ltd; Dundee; On-site; GBP 25,000 - GBP 35,000; Full time

Job summary

A leading refurbishment company in Scotland seeks a Customer Liaison Officer to enhance customer interactions during projects. The ideal candidate possesses strong interpersonal skills, effective problem-solving abilities, and a full UK driving license. Responsibilities include liaising between customers and the construction team, managing customer concerns, and ensuring smooth project delivery. This role offers a company vehicle, pension scheme, and personal development opportunities, making it a great opportunity for a driven individual looking to impact communities positively.

Benefits

Company pension scheme

Bonus Scheme

Free onsite parking

Enhanced Maternity

Enhanced Paternity

Personal development opportunities

Qualifications

• Full UK Driving License is essential.
• Proven experience engaging with customers, clients, and contractors.
• Ability to work within a fast-paced environment.

Responsibilities

• Communicate between Site Manager, Construction Team and Customers.
• Identify and resolve customer concerns quickly.
• Maintain accurate records of documentation and correspondence.

Skills

Interpersonal skills

Time management

Problem-solving

Leadership skills

Tools

Company vehicle

Job description

A leading refurbishment company in Scotland seeks a Customer Liaison Officer to enhance customer interactions during projects. The ideal candidate possesses strong interpersonal skills, effective problem-solving abilities, and a full UK driving license. Responsibilities include liaising between customers and the construction team, managing customer concerns, and ensuring smooth project delivery. This role offers a company vehicle, pension scheme, and personal development opportunities, making it a great opportunity for a driven individual looking to impact communities positively.