Resident Liaison & Community Support Officer

Bucks Skills Hub; Aylesbury; On-site; GBP 33,000; Full time

Job summary

A non-profit housing association in Aylesbury is seeking a dedicated Resident Liaison Officer to join their Operations team. This role involves liaising with residents, organizing decants, and participating in contractor meetings. The ideal candidate will have experience in a similar role and possess strong verbal and written communication skills. This position offers a supportive environment and flexibility to foster work-life balance. Apply by March 2, 2026, although early applications may be considered.

Benefits

Health Cash plan

Flexible working conditions

Inclusivity initiatives

Qualifications

• Experience in a similar role.
• Ability to liaise with residents and manage queries.
• Strong organizational skills and ability to prioritize tasks.

Responsibilities

• Liaise with residents before, during and after planned works.
• Organize and undertake decants where needed.
• Attend contractor meetings and manage feedback from residents.
• Handle non-access issues effectively.

Skills

Strong verbal and written communication

Organisational skills

Time management

Ability to handle difficult conversations

Job description

A non-profit housing association in Aylesbury is seeking a dedicated Resident Liaison Officer to join their Operations team. This role involves liaising with residents, organizing decants, and participating in contractor meetings. The ideal candidate will have experience in a similar role and possess strong verbal and written communication skills. This position offers a supportive environment and flexibility to foster work-life balance. Apply by March 2, 2026, although early applications may be considered.