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Compassionate Veterinary Receptionist & Client Care

Medivet Group

Enfield

On-site

GBP 40,000 - GBP 60,000

Full time

Today
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Job summary

A veterinary practice in Enfield is seeking a Client Care Assistant to be the first point of contact for clients, delivering exceptional care. Responsibilities include managing reception duties, triaging appointments, and supporting the team. Candidates should have excellent client-facing skills and experience with appointment systems. The role offers a full-time schedule, 5 weeks of annual leave, and additional benefits, making it a great opportunity for those looking to make a difference in animal care.

Benefits

Health Cash Plan from day one
24/7 counseling and wellbeing support
Life Assurance 3 x salary
5 weeks annual leave plus Bank Holidays
Extra ‘Day for You’
Cycle to Work
Season Ticket loans
Discounts on Medivet products and services

Qualifications

  • Skilled at providing exceptional client facing care.
  • Experience using online appointment booking systems is a plus.
  • Previous veterinary receptionist experience is desirable.

Responsibilities

  • Carry out reception duties, greeting clients on arrival.
  • Triage emergency appointments and manage the practice diary.
  • Answer client phone calls and process prescription orders.

Skills

Exceptional client facing care
Reception skills
Good numeracy skills
Team player
Ability to prioritize
Calm under pressure
Flexibility
Willingness to learn
Job description
A veterinary practice in Enfield is seeking a Client Care Assistant to be the first point of contact for clients, delivering exceptional care. Responsibilities include managing reception duties, triaging appointments, and supporting the team. Candidates should have excellent client-facing skills and experience with appointment systems. The role offers a full-time schedule, 5 weeks of annual leave, and additional benefits, making it a great opportunity for those looking to make a difference in animal care.
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