Compassionate Vet Receptionist: Client Care & Scheduling

Southdown Veterinary Group; Bristol; On-site; GBP 20,000 - GBP 25,000; Full time

Job summary

A veterinary practice in Bristol is looking for a passionate Veterinary Receptionist to manage communications, schedule appointments, and provide outstanding customer service. The ideal candidate will have previous receptionist experience, empathy, and strong teamwork abilities. The role offers competitive salary, generous leave, and benefits like staff discounts on services in a supportive environment. This opportunity is perfect for someone seeking a rewarding career in veterinary medicine.

Benefits

Competitive salary

5-week annual leave plus Bank Holidays

Staff discounts on veterinary services

Access to Employee Assistance Programme

Career development pathway

Qualifications

• Previous receptionist experience is essential; veterinary experience is an advantage.
• Ability to handle emotional situations with grace.
• Outstanding customer service skills.

Responsibilities

• Handle incoming calls and schedule appointments efficiently.
• Greet and register new clients.
• Process payments accurately.

Skills

Communication skills

Customer service

Empathy

Teamwork

Resilience

Proficiency in Microsoft Office

Job description

A veterinary practice in Bristol is looking for a passionate Veterinary Receptionist to manage communications, schedule appointments, and provide outstanding customer service. The ideal candidate will have previous receptionist experience, empathy, and strong teamwork abilities. The role offers competitive salary, generous leave, and benefits like staff discounts on services in a supportive environment. This opportunity is perfect for someone seeking a rewarding career in veterinary medicine.