Compassionate Vet Receptionist – Front Desk

Medivet Group; Horley; On-site; GBP 22,000 - GBP 28,000; Full time

Job summary

A leading veterinary care provider in Horley is seeking a Veterinary Receptionist to be the first point of contact for clients, managing appointments and delivering exceptional service. The role requires excellent client-facing skills and the ability to remain calm under pressure. Responsibilities include managing the practice diary and processing payment transactions. The ideal candidate will have administrative experience and a genuine love for animals. This full-time role includes various health benefits and annual leave.

Benefits

Health cash plan

Life Assurance

24-hour counselling access

5 weeks annual leave

Paid 'Day for You'

Interest free Season Ticket Loan

Cycle to Work scheme

Discounts on Medivet products

Qualifications

• Experience of working as part of a team and building positive working relationships.
• Able to prioritise a range of tasks and own workload.
• Experience using online appointment booking systems.

Responsibilities

• Manage the practice diary and appointment slots.
• Carry out reception duties and update client records.
• Process repeat prescription order requests.

Skills

Excellent client facing and reception skills

Client care skills

Good numeracy skills

Administration skills

Job description

A leading veterinary care provider in Horley is seeking a Veterinary Receptionist to be the first point of contact for clients, managing appointments and delivering exceptional service. The role requires excellent client-facing skills and the ability to remain calm under pressure. Responsibilities include managing the practice diary and processing payment transactions. The ideal candidate will have administrative experience and a genuine love for animals. This full-time role includes various health benefits and annual leave.