Veterinary Receptionist — Front Desk & Client Care

Kernow Vet Group; New Milton; On-site; GBP 10,000 - GBP 40,000; Full time

Job summary

A veterinary practice in New Milton is seeking a friendly customer care advisor to be the first point of contact for clients. The role involves answering calls, managing emails, and supporting daily operations in a well-equipped environment. Experience in customer service or veterinary care is beneficial. You'll enjoy a competitive salary, extensive annual leave, and additional family-friendly policies, making it a great opportunity for those seeking a good work-life balance.

Benefits

6.6 weeks annual leave

Enhanced family-friendly policies

Cycle to work scheme

Employee wellbeing initiatives

Learning and development opportunities

Discounted staff pet care

Qualifications

• Experience in customer service or veterinary industry is an advantage.
• Ability to work collaboratively as well as independently.
• A sense of humour is appreciated.

Responsibilities

• Be the first point of contact for clients at the practice.
• Manage phone calls, emails, and front desk organisation.
• Support the team during holidays and sickness.

Skills

Customer service

Communication

Teamwork

Job description

A veterinary practice in New Milton is seeking a friendly customer care advisor to be the first point of contact for clients. The role involves answering calls, managing emails, and supporting daily operations in a well-equipped environment. Experience in customer service or veterinary care is beneficial. You'll enjoy a competitive salary, extensive annual leave, and additional family-friendly policies, making it a great opportunity for those seeking a good work-life balance.