Pet Care Receptionist & Client Care Champion

Medivet Group; England; On-site; GBP 22,000 - GBP 28,000; Full time

Job summary

A leading veterinary care provider in the UK seeks a Veterinary Receptionist to provide exceptional client care and support the practice's operations. Responsibilities include managing appointments, assisting clients, and ensuring smooth reception operations. Ideal candidates will have strong client-facing skills and a calm demeanor under pressure. Join a team dedicated to making a positive impact on pets and their owners.

Benefits

Health cash plan

Life Assurance

24-hour counselling support

5 weeks’ annual leave

Interest-free Season Ticket Loan

Cycle to Work scheme

Discounts on Medivet products

Qualifications

• Excellent client facing and reception skills.
• Experience of working as part of a team and building positive working relationships.
• Client care skills with the ability to remain calm under pressure.

Responsibilities

• Ensure the practice is ready for opening and closing.
• Manage the practice diary to ensure appointment availability.
• Process any repeat prescription order requests.

Skills

Client facing skills

Teamwork

Calm under pressure

Good numeracy skills

Administration skills

Education

Previous veterinary receptionist experience

Tools

Online appointment booking systems

Job description

A leading veterinary care provider in the UK seeks a Veterinary Receptionist to provide exceptional client care and support the practice's operations. Responsibilities include managing appointments, assisting clients, and ensuring smooth reception operations. Ideal candidates will have strong client-facing skills and a calm demeanor under pressure. Join a team dedicated to making a positive impact on pets and their owners.