Front Office Leader | Elevate Guest Experience & Team

Valor Hospitality Partners, LLC; High Wycombe; On-site; GBP 37,000; Full time

Job summary

A leading hospitality management company in High Wycombe seeks a Front Office Manager to enhance guest experience through effective team leadership and innovation. Responsibilities include managing staff, monitoring guest satisfaction, and achieving departmental goals. Ideal candidates should have proven experience in hospitality, strong leadership skills, and the ability to adapt to various situations. Career training and generous employee benefits are included, ensuring a rewarding work environment.

Benefits

Discounted hotel stays

Half price meals

Employee Assistance Programme

Fully funded apprenticeships

Health and wellbeing activities

Qualifications

• Proven track record in a similar role.
• Ability to lead and inspire a team.
• Strong commercial awareness and adaptability.

Responsibilities

• Lead the front office team to deliver exceptional guest experiences.
• Monitor guest satisfaction and set departmental targets.
• Promote career training and development opportunities.

Skills

Leadership

Commercial expertise

Guest satisfaction monitoring

Team building

Flexibility

Job description

A leading hospitality management company in High Wycombe seeks a Front Office Manager to enhance guest experience through effective team leadership and innovation. Responsibilities include managing staff, monitoring guest satisfaction, and achieving departmental goals. Ideal candidates should have proven experience in hospitality, strong leadership skills, and the ability to adapt to various situations. Career training and generous employee benefits are included, ensuring a rewarding work environment.