Hybrid Desktop Support Engineer: Windows & O365

GFL Environmental Inc.; Swindon; Hybrid; GBP 30,000 - GBP 35,000; Full time

Job summary

A global technology company is seeking a proactive Desktop Support Engineer to provide first- and second-line support in a hybrid working environment based in Swindon. The ideal candidate will have experience in desktop support, a strong knowledge of Windows, O365, and excellent communication skills. This role offers opportunities to grow technical skills and be part of a collaborative and inclusive culture. Apply now to join a motivated team dedicated to solving problems and enhancing user experience.

Benefits

Wellbeing support

Hybrid working model

Access to perks and benefits

Qualifications

• Experience in a desktop or service desk support role.
• Confidence supporting hardware, peripherals, and mobile devices.
• Ability to prioritize and manage multiple tickets in a busy environment.

Responsibilities

• Deliver first- and second-line support across hardware, software, and user access.
• Troubleshoot Windows, O365, networking, and device issues.
• Manage laptop builds, imaging, and device lifecycle tasks.

Skills

Desktop support experience

Windows 10/11 knowledge

O365 proficiency

Active Directory skills

Networking basics

Strong communication

Customer-first mindset

Job description

A global technology company is seeking a proactive Desktop Support Engineer to provide first- and second-line support in a hybrid working environment based in Swindon. The ideal candidate will have experience in desktop support, a strong knowledge of Windows, O365, and excellent communication skills. This role offers opportunities to grow technical skills and be part of a collaborative and inclusive culture. Apply now to join a motivated team dedicated to solving problems and enhancing user experience.