On-Site Desktop Support Engineer – Southampton

DXC; Southampton; On-site; GBP 60,000 - GBP 80,000; Full time

Job summary

A global IT services provider is seeking a Desktop Support Engineer in Southampton. The candidate will be responsible for configuring and supporting desktop, laptop, and VDI systems, alongside troubleshooting software issues. Key requirements include expertise in Microsoft Windows and Office, good communication skills, and experience in desktop support roles. The position offers competitive compensation and a comprehensive benefits package, including private health insurance and discounts on various services.

Benefits

Competitive compensation

Pension scheme

Comprehensive benefits package

Discounts on technology, groceries, and travel

Employee recognition tools and events

Qualifications

• Experience in Deskside Support roles.
• Good communication skills for call logging and documentation.
• Ability to work both independently and as part of a team.

Responsibilities

• Deploy and configure desktop, laptop, and VDI systems.
• Install and deploy software for end users.
• Provide smartphone support for Android and iOS.

Skills

Microsoft Windows 10 and 11

Software and hardware troubleshooting

Microsoft Office 2016+

Microsoft SCCM

Verbal and written communication

Time management and organizational skills

Tools

Microsoft Office

Active Directory

Trellix EPO

Job description

A global IT services provider is seeking a Desktop Support Engineer in Southampton. The candidate will be responsible for configuring and supporting desktop, laptop, and VDI systems, alongside troubleshooting software issues. Key requirements include expertise in Microsoft Windows and Office, good communication skills, and experience in desktop support roles. The position offers competitive compensation and a comprehensive benefits package, including private health insurance and discounts on various services.