Deskside IT Support Engineer (On-Site) — Windows & M365

7im; Greater London; On-site; GBP 30,000 - GBP 45,000; Full time

Job summary

A financial services company in Greater London is looking for a Deskside Support Engineer to provide first and second line technical support. The role includes installation and troubleshooting of hardware/software and assisting end-users. Candidates must have excellent PC support skills, experience with Azure AD and Microsoft 365, and strong communication skills. This position requires occasional travel to various office locations for on-site support. Competitive remuneration is offered along with a dynamic work environment.

Qualifications

• Broad knowledge of Windows Client OS and 3rd party applications.
• Experience with Azure AD/Entra ID.
• Proven track record of delivering commitments.

Responsibilities

• Provide first and second line support for IT infrastructure.
• Install and configure new hardware and software.
• Assist with operating system updates and patches.

Skills

Excellent PC support skills

Strong customer service skills

Problem-solving IT issues

Knowledge of DNS, DHCP, TCP/IP

Excellent communication skills

Education

Microsoft certifications (M365, Intune, Entra ID/Azure)

Tools

Office 365 Apps

Microsoft Teams

Intune

Job description

A financial services company in Greater London is looking for a Deskside Support Engineer to provide first and second line technical support. The role includes installation and troubleshooting of hardware/software and assisting end-users. Candidates must have excellent PC support skills, experience with Azure AD and Microsoft 365, and strong communication skills. This position requires occasional travel to various office locations for on-site support. Competitive remuneration is offered along with a dynamic work environment.