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Hybrid Technical Support Engineer — Microsoft 365 & Azure DevOps
Intapp, Inc.
Belfast
Hybrid
GBP 35,000 - GBP 55,000
Full time
Today
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Job summary
A leading software company in Belfast is looking for a Technical Support Engineer to manage customer issues and support requests. The ideal candidate should have a solid understanding of Microsoft 365 technologies and experience in IT systems administration. This role offers a hybrid work environment and opportunities for professional development. You’ll also enjoy a modern work culture focused on collaboration and wellness benefits.
Benefits
Professional development opportunities
Modern work environment
Flexible time off programs
Qualifications
- Experience providing technical support and solving issues.
- Knowledge of Microsoft 365 technology stack.
- Experience using IT systems administration tools.
Responsibilities
- Manage customer support requests and provide timely responses.
- Create and maintain documentation for the knowledge base.
- Participate in ongoing rota for EMEA customer support.
Skills
Technical support experience
Knowledge of Microsoft 365
IT systems administration
Problem-solving skills
Tools
Azure DevOps
Service Desk platforms
Job description
A leading software company in Belfast is looking for a Technical Support Engineer to manage customer issues and support requests. The ideal candidate should have a solid understanding of Microsoft 365 technologies and experience in IT systems administration. This role offers a hybrid work environment and opportunities for professional development. You’ll also enjoy a modern work culture focused on collaboration and wellness benefits.
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