Front of House & Workplace Experience Lead

Cardinal Path, LLC; Manchester; On-site; GBP 25,000 - GBP 35,000; Full time

Job summary

A leading service provider in Manchester is seeking a Front of House professional to ensure a smooth client journey. Responsibilities include managing client visits, building relationships, and maintaining presentation standards. Candidates must have a minimum of 3 years in customer service, excellent administrative skills, and the ability to adapt to changing business needs. This role requires effective communication and attention to detail, with a focus on enhancing client experience.

Qualifications

• Minimum of 3 years' experience in customer service.
• Excellent administrative skills with close attention to detail.
• Experience with visitor management and room booking systems preferred.

Responsibilities

• Ensure a smooth and efficient client journey from arrival to departure.
• Build positive relationships with key client contacts.
• Manage client visits and meeting room bookings to minimise conflicts.

Skills

Customer service skills

Administrative skills

Attention to detail

Effective communication

Ability to adapt to change

Job description

A leading service provider in Manchester is seeking a Front of House professional to ensure a smooth client journey. Responsibilities include managing client visits, building relationships, and maintaining presentation standards. Candidates must have a minimum of 3 years in customer service, excellent administrative skills, and the ability to adapt to changing business needs. This role requires effective communication and attention to detail, with a focus on enhancing client experience.