Front of House & Workplace Experience Lead

Dentsu; Manchester; On-site; GBP 25,000 - GBP 35,000; Full time

Job summary

A leading marketing firm in Manchester seeks a Front of House professional to ensure an efficient client journey. Responsibilities include building relationships with key clients, maintaining the presentation of the workplace, and managing meeting room bookings. The ideal candidate has at least 3 years of customer service experience, excellent administrative skills, and is adaptable to change. This position is key to maximizing service efficiency during client visits and events.

Qualifications

• Minimum of 3 years' experience in customer service.
• Excellent administrative skills with close attention to detail.
• Experience with visitor management and room booking systems preferred.

Responsibilities

• Support the business to ensure a smooth client journey.
• Build positive relationships with key client contacts.
• Implement Front of House procedures to ensure visitor safety.
• Manage client visits and meeting room bookings effectively.

Skills

Customer service

Administrative skills

Effective communication

Adaptability to change

Job description

A leading marketing firm in Manchester seeks a Front of House professional to ensure an efficient client journey. Responsibilities include building relationships with key clients, maintaining the presentation of the workplace, and managing meeting room bookings. The ideal candidate has at least 3 years of customer service experience, excellent administrative skills, and is adaptable to change. This position is key to maximizing service efficiency during client visits and events.